Payroll Tax/Compliance Notice Specialist
CBIZ - Roanoke, VA

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We are seeking a results-oriented individual to work as a Payroll Tax/Compliance Notice Specialist in a fast paced and rapidly growing environment. CBIZ Payroll is a National Payroll/Benefits Provider. Voted a 2012 Best Places to Work in Virginia, CBIZ Payroll is centrally located in Roanoke, Virginia.

As a national company CBIZ (NYSE: CBZ) is one of the nation's leading providers of professional business consulting services with careers available in Financial Services, including Accounting and Tax, Employee Management Services, including Benefits & Insurance, and a wide range of other consulting services.

This position is responsible for assisting clients with payroll tax related questions and issues, researching, tracking and ensuring all state and regulatory notices are responded to and effectively resolved, working with tax agencies to ensure that all rates and filing frequencies are correct, and performing quarter end compliance functions. Interested applicants must possess the ability to work a flexible schedule. Experience processing payroll and/or payroll tax is a plus.

Successful candidates in this position will possess the following skills:

Demonstrated ability to identify, diagnose and resolve basic to complex issues affecting service delivery

Ability to manage multiple complex projects independently, and meet deadlines under pressure

Interpersonal skills. Ability to work independently and as part of a team

Oral and written communication skills. Ability to interact with internal and external clients at all levels

Demonstrated ability to respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations

Ability to quickly adapt to the variable environment of a start-up or rapidly growing organization

Experience in a fast paced production orientated work environment

Demonstrated focus on customer service

Ability to provide a positive customer experience

Ability to analyze and resolve customer disputes

Proven experience with listening and eliciting information effectively

Ability to work cohesively within a team oriented environment

Strong PC skills including ability to troubleshoot common problems and the ability to navigate various computer applications (including but not limited to MS Office)

Consistent and stable work history

Essential Functions and Primary Duties

Assists internal and external clients with needs, requests, and problems in a timely manner

Communicates with all necessary parties to ensure accuracy of all appropriate data

Researches and accurately resolves a full range of customer service needs according to the commitments and standards set forth

Work to understand new department processes, procedures and/or programs

Assists with new hire training as well as ongoing internal training as needed

Supports internal employee questions and acts as mentor for less experienced employees

Effectively operates and uses all departmental hardware and software

Ensures all internal controls and procedures are followed for accuracy

Additional responsibilities as assigned

Minimum Qualifications Required

High School Diploma or GED required; Bachelor’s degree preferred

Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

Excellent customer relation skills

Proficient use of applicable technology

Attain FPC, COBRA, Section 125 and other applicable certifications required within 18 months of accepting position, must comply with eligibility requirements prior to taking exam

Ability to work in a team environment as well as independently

Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks

CBIZ Payroll offers an excellent salary, paid time off plan and benefits package including: Health, dental, STD/LTD, basic life, 401k with a company match, medical/dependent care reimbursement, college saving plan and paid parking are among some of the benefits offered. No relocation costs included.

Salary: $14-17/hour

E-Verify, Affirmative Action and Equal Opportunity Employer

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CBIZ (NYSE: CBZ) is one of the nation's leading providers of professional business consulting services with careers available in Financial...