We are seeking a results-oriented individual to work as a Payroll Tax/Compliance Notice Specialist in a fast paced and rapidly growing environment. CBIZ Payroll is a National Payroll/Benefits Provider. Voted a 2012 Best Places to Work in Virginia, CBIZ Payroll is centrally located in Roanoke, Virginia.
As a national company CBIZ (NYSE: CBZ) is one of the nation's leading providers of professional business consulting services with careers available in Financial Services, including Accounting and Tax, Employee Management Services, including Benefits & Insurance, and a wide range of other consulting services.
This position is responsible for assisting clients with payroll tax related questions and issues, researching, tracking and ensuring all state and regulatory notices are responded to and effectively resolved, working with tax agencies to ensure that all rates and filing frequencies are correct, and performing quarter end compliance functions. Interested applicants must possess the ability to work a flexible schedule. Experience processing payroll and/or payroll tax is a plus.
Successful candidates in this position will possess the following skills:
Demonstrated ability to identify, diagnose and resolve basic to complex issues affecting service delivery
Ability to manage multiple complex projects independently, and meet deadlines under pressure
Interpersonal skills. Ability to work independently and as part of a team
Oral and written communication skills. Ability to interact with internal and external clients at all levels
Demonstrated ability to respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations
Ability to quickly adapt to the variable environment of a start-up or rapidly growing organization
Experience in a fast paced production orientated work environment
Demonstrated focus on customer service
Ability to provide a positive customer experience
Ability to analyze and resolve customer disputes
Proven experience with listening and eliciting information effectively
Ability to work cohesively within a team oriented environment
Strong PC skills including ability to troubleshoot common problems and the ability to navigate various computer applications (including but not limited to MS Office)
Consistent and stable work history
Essential Functions and Primary Duties
Assists internal and external clients with needs, requests, and problems in a timely manner
Communicates with all necessary parties to ensure accuracy of all appropriate data
Researches and accurately resolves a full range of customer service needs according to the commitments and standards set forth
Work to understand new department processes, procedures and/or programs
Assists with new hire training as well as ongoing internal training as needed
Supports internal employee questions and acts as mentor for less experienced employees
Effectively operates and uses all departmental hardware and software
Ensures all internal controls and procedures are followed for accuracy
Additional responsibilities as assigned
Minimum Qualifications Required
High School Diploma or GED required; Bachelor’s degree preferred
Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
Excellent customer relation skills
Proficient use of applicable technology
Attain FPC, COBRA, Section 125 and other applicable certifications required within 18 months of accepting position, must comply with eligibility requirements prior to taking exam
Ability to work in a team environment as well as independently
Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
CBIZ Payroll offers an excellent salary, paid time off plan and benefits package including: Health, dental, STD/LTD, basic life, 401k with a company match, medical/dependent care reimbursement, college saving plan and paid parking are among some of the benefits offered. No relocation costs included.
E-Verify, Affirmative Action and Equal Opportunity Employer
CBIZ (NYSE: CBZ) is one of the nation's leading providers of professional business consulting services with careers available in Financial...