Personal Banker
Ameri-National Corporation - Overland Park, KS

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National Bank Of Kansas City is looking for an experienced Personal Banker at our Overland Park Branch. We offer excellent compensation and a competitive benefits package. Applicant must meet qualifications to be considered for the position. A background screening including credit check will be required of the final candidate. Applicant must apply online at http://www.bankofkc.com/careers.aspx. EOE M/F/D/V

Summary Description

Provides excellent customer service ensuring best level of service is utilized with every customer and/or prospective customer interaction. Ensures all bank policies and procedures are followed for all duties related to branch operations and sales. In addition to performing teller functions this position performs a variety of duties with priority being promoting and selling the banks products and services, building relationships by offering a wide variety of products and by identifying and pursuing cross-sell opportunities while providing exceptional customer service.

Duties and Responsibilities
  • Processes daily transactions for customers and maintains accurate records.
  • Actively sells, cross-sells and refers bank products and services to meet weekly sales goals
  • Ensures that the highest levels of customer service are provided.
  • Balances cash drawer and prepares settlement of teller cash and proof transactions.
  • Opens and processes new deposit accounts and relationships.
  • Actively identifies customer’s current and future financial needs.
  • Generates referrals, actively engages in achieving both branch and individual sales goals.
  • Ensures all bank policies and procedures are followed for all duties related to branch operations and sales.
  • Researches and resolves problems and responds to customer inquiries.
  • Follows all applicable laws and regulations.
  • Performs other duties and projects as assigned.

Knowledge Requirements
  • High School Diploma or equivalent
  • 1 year bank teller experience
  • 1-2 years of new account opening experience preferred
  • Knowledge of retail products / services and bank regulations / compliance, preferred
  • Strong knowledge of sales techniques
  • Strong knowledge of Microsoft Office applications

Skill Requirements
  • Excellent customer service skills
  • Strong sales orientation
  • Ability to work in a team oriented environment moving toward common and individual goals
  • Ability to recognize and refer cross sell opportunities that strengthen client / bank relationships and to ensure operational integrity behind the teller line
  • Strong number orientation and accuracy with detail orientation
  • Ability to perform essential functions of the job with or without accommodation

Ameri-National Corporation - 19 months ago - save job - block
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