Personal Banker-Jackson Heights, NY (Jackson Heights 82nd Street)
JPMorgan Chase - Jackson Heights, NY

This job posting is no longer available on JPMorgan Chase. Find similar jobs: Personal Banker jobs - JPMorgan Chase jobs

-

140046916

Job Description

Play a vital role in the customer banking experience at Chase! As part of JPMorgan Chase, a leading global financial services firm, Chase has over 5,600 locations where our bankers build relationships with customers by providing them with products and services to meet their ever-changing needs.

The Personal Banker is a branch based sales and service position whose primary goal is to help customers by discovering financial needs, helping with problem resolutions, and processing transactions when needed. You will take a lead role in creating an outstanding customer experience by resolving customer service issues, opening new accounts, offering convenience services, and helping the Branch meet sales objectives contributing to the success of the firm. You will have the opportunity to provide topnotch customer service in face-to-face interactions with customers. As a Personal Banker, you will also have the opportunity to assist our customers by handling teller transactions accurately and efficiently during peak service times. You will partner with the branch team and specialists (such as Loan Officers, Business Bankers, and Financial Advisors), to ensure our customers get access to experts who can help them with specialized financial needs.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx

.

Qualifications

College degree preferred or High school degree/GED or foreign equivalent

Minimum one year retail sales or customer service experience - in person or over the phone required, or if college degree, then demonstrated leadership or goal achievement in related school activities or internships

Cash handling experience, preferred

Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer

Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills

Understands how to present features, and benefits of products and services to customers with differing needs

Self motivated, assertive, performs well in a team environment to service customers

Professional, thorough and organized; able to follow standard operating policies and procedures

Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers

Ability to work branch hours, including weekends and some evenings

JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran

Job

Sales

Primary Location

US-NY-Jackson Heights-Jackson Heights 82nd St / 02002

Organization

CONSUMER & COMMUNITY BANKING

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Employee Status

Regular

JPMorgan Chase - 5 months ago - save job
About this company
5,435 reviews
At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...