The Personal Banker works in the branch and is responsible for generating business and deepening relationships by selling products and services to potential and existing customers. Responsibilities include achieving aggressive sales goals and providing high quality customer service. Your duties will include, but are not limited to the following:
Selling financial products (e.g. Credit Cards, CD's IRA's, Loans).
Opening deposit accounts and taking loan applications.
Responding to customer inquiries and concerns and creating positive solutions.
Recognizing and referring cross-sell opportunities.
Performing daily/weekly sales reporting.
Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers.
Quoting rates, terms and programs for loan customer requests.
Supporting other sales associates as needed.
Minimum of one year successful sales experience in a salary plus incentive environment or in a sales-goal environment with defined goals and accountabilities where you met or exceeded those goals
Skilled in optimizing sales opportunities to existing and walk-in customers
Ability to generate new business by outbound calling and by reaching out into the local community
Entrepreneurial, ownership-oriented mindset
Careful attention to detail and organized
Excellent oral and written communication skills with exceptional influencing skills
Ability to work effectively as a team member and with customers.
Strong analytical and problem solving skills. Ability to derive innovative solutions.
Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers
Strong work ethic and high integrity
Successful sales track record in a retail banking environment
Ability to promote sales of credit and loan service and completing credit and loan documentation
Demonstrated leadership and assertiveness
Bilingual (fluent verbal and written) skills
Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
Bank of America - 2 years ago
Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...