Pharmacy Liaisons work with designated Account Executive(s) to promote the good will of the company and increase customers while maintaining business relationships within a certain territory. Pharmacy Liaisons are expected to do this by marketing to nurses, pharma reps, doctors, etc. and are the internal point of contact for Account Executive(s).
This position reports directly to the Pharmacy Liaison Supervisor.
There are no direct reports to this position.
Education : High School Diploma or G.E.D. is required. An Associate’s or Bachelor’s Degree in related field is preferred.
Experience : Two years of professional sales experience and/or pharmaceutical experience is preferred.
Licensing/Certification : Pharmacy Technician Certification or taking classes toward certification is preferred and encouraged. A valid Driver’s License with a good driving record is required.
Pharmacy or medical and/or medical billing background is helpful.
Strong customer service background.
Ability to recognize needs of and express concern for people.
Ability to consistently meet and exceed sales quota goals.
Highly proficient in managing multiple projects.
Specific business knowledge in core areas.
Knowledge of structuring sales quota goals and revenue expectations.
Experience in planning marketing strategies, advertising campaigns, and successful public relations efforts.
Able to work independently and also direct the work of the organization.
Have exceptional skills in reading, writing, and verbalizing in order to communicate effectively with employees, business associates, and vendors servicing the company’s needs.
Organizational, fact-finding skills and problem solving skills are required.
Must be detail-oriented and be able to multi-task.
Strong phone and computer skills required.
Be able to work well with various personalities and work as a team.
Should be organized and able to prioritize/manage time effectively.
Must be dependable and able to act with discretion maintaining levels of strict confidentiality.
General knowledge of Internet navigation and research, e-mail, fax transmission, and copy equipment are essential.
Physical : Sitting, standing, kneeling, crouching, stooping, walking, usage of all body senses and capable of lifting 40 pounds. Must have ability to operate a motor vehicle to visit customers and vendors as needed.
Mental : Basic math skills with the ability to calculate and understand marketing reports, sales forecasts, and target markets.
Language : Fluency in English with outgoing personality that translates to phone skills with excellent verbal and written communication skills. Knowledge of additional languages are preferred and encouraged.
Reasoning : Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
Technology : Proficient in Windows based operating systems and Microsoft Office programs including Outlook, Word, Excel, Publisher, and PowerPoint. Knowledge of Rx30.
Diplomat Specialty Pharmacy - 2 years ago