Pharmacy Specialist - Schenectady
MVP Health Care - Schenectady, NY

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The Pharmacy Specialist will help licensed pharmacists take care of many of the daily operations of the pharmacy department. Including, but not limited to: " Calling Providers, members, and pharmacies " Providing drug-related information to Customer Care Center and other internal departments " Managing incoming faxes requesting drug coverage; o Determining eligibility and pre-authorization necessity, obtaining additional information and initiating cases for review when appropriate o Preparing cases for review by Pharmacists o Ensuring proper verbal/written notification is made to Providers and Members for cases " Performs copying, filing, faxing and other clerical duties as needed by the department. " Performs special projects and other duties and be cross-trained in selected functions as assigned by the supervisors. POSITION QUALIFICATIONS Minimum Education: AAS degree preferred or equivalent combination of education and experience required. Completion of Pharmacy Technician course preferred. Minimum Experience: 1-2 years relevant insurance, medical or healthcare experience involving prescription medication services and customer service experience. Required Skills: " Strong written and verbal communication skills " Basic MS Excel and MS Word skills " Excellent customer service skills and ability to deal with stressful calls in a calm and diplomatic manner " Familiarity with healthcare benefits, pharmacy and medical terminology " Previous experience requiring strict adherence to confidentiality " Superior attention to detail and time management skills " Ability to sit at workstation for long periods of time in front of computer


MVP Health Care - 21 months ago - save job
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MVP Health Plan covers about 650,000 most valuable people. Also known as MVP Health Care, the company provides health insurance and employee...