Pharmacy Technician - Quality
WellCare 151 reviews - Tampa, FL

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About WellCare: WellCare Health Plans, Inc. provides managed care services targeted to government-sponsored health care programs, focusing on Medicaid and Medicare. Headquartered in Tampa, Florida, WellCare offers a variety of health plans for families, children, and the aged, blind, and disabled, as well as prescription drug plans. For more information about WellCare, please visit the Company's website at

Our History: Founded in 1985 with three associates, WellCare grew to more than 800 associates and 467,000 members in Florida, New York and Connecticut by 2002. In 2004, the company acquired Harmony to enter the Midwest and became publicly traded. By 2006, WellCare served 2.2 million members as it became a national prescription drug plan provider and the largest Medicaid plan in Georgia. WellCare expanded its services when it began offering Medicaid managed care plans in Ohio and Missouri in 2007, and Medicare managed care plans in Texas and New Jersey in 2008. Additional growth followed when the company was chosen to serve Hawaii's Medicaid program for the aged, blind or disabled in 2009, and in 2011 when it was selected to serve Kentucky's Medicaid program. Today, WellCare has more than 3,900 associates and approximately 2.4 million members nationwide.

EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, sex, age forty (40) and over, disability, veteran status, or national origin.


Provide support to pharmacists in the Pharmacy Quality Department in improving overall plan and beneficiary quality. This includes assisting with: prescriber and member mailings, communication with network pharmacies, prescribers, and beneficiaries, and preperation for quarterly quality meetings.


REPORTS TO: Manager, Formulary Pharmacy

HOURS: 8am - 5pm, Monday - Friday

Essential Functions:
Support execution of monthly prescriber mailings. This includes maintaining letter templates, coordinating data analysis with the Pharmacy Analytics department, merging and mailing of final letters.

Assist with the maintenance of policies and procedures, training materials, workflow/step action plans, and standard operating procedures.

Support the Pharmacy Quality Manager on a wide array of adhoc tasks relating to the department.

Track and maintain physician and member responses regarding Pharmacy Quality outreach campaigns.

Help prepare slides and graphs for presentation at quarterly Pharmacy Quality meetings.

Communicate with network pharmacies, prescribers, and beneficiaries regarding Quality issues, and escalate to the pharmacist as needed.


High School graduate or GED required.

Certified or Registered Pharmacy Technician preferred.

2+ years’ experience in pharmacy operations managed care, hospitals and/or retail environments.

Certified or Registered Pharmacy Technician preferred with working knowledge of prescription medications and Pharmacotherapy.

Special Skills (e.g. 2


Basic oral and written communication skills

Ability to use pharmaceutical references.

Ability to evaluate information from both oral and written sources, pharmaceutical references and report information to pharmacists.

Technical Skills/Requirements:
Knowledge of Microsoft Office including Word, Excel, Outlook and Power Point.

Capable of learning to use Sidewinder, Crystal and PBM Data bases

Primary Location


Is a relocation package available?


About this company
151 reviews
WellCare knows that to get well, all you need is a little care. WellCare Health Plans provides managed-care administrative services to...