Phone Ambassador - Full-time
Live Nation Entertainment - Boston, MA

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Job Description:The Role:
Responsible to supply a response to all in-coming calls
and emails to the venue in a pleasant and timely matter.

Essential Functions:
  • Answer in-coming calls related to all areas of the
venue.
  • Assisting customers by effectively communicating our
product over the phone in a kind and friendly
manner.
  • Resolve customer problems promptly and accurately in
a manner that will retain and promote customer
loyalty.
  • Update hot-line daily.
  • Other various administrative duties may be required.
Full-time: Must be able to work 10:00am to 6:00pm Monday
  • Friday.
Required:
  • High School Diploma
  • Minimum one year in a customer service capacity
  • Working knowledge of computers (Excel, Word,
databases)
  • Entry-level knowledge of restaurant and music hall
operations, food preparation and restaurant
reservation procedures.
  • Written and verbal communication skills; time
management skills.
  • Ability to prioritize and organize and work in a
fast-paced, high volume environment.

Preferred:
  • College Degree
Full-time: Must be able to work 10:0am to 6:00pm Monday
  • Friday.
Req. Code : 3531
Division/Department : HOBE
% of Travel Required : None/Not Specified
Skills : Administrative Support - > Microsoft Excel,
Microsoft Word, Heavy Phones, Reception/Greeting,
Microsoft Power Point
Customer Service - > Phone Support
Offer Relocation : No

Live Nation Entertainment - 2 years ago - save job
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