The Affinity Business Unit goal is to achieve a Net Written Premium of $1 Billion by the end of year 5 (2016). This will be achieved through the creation of new partner relationships as well as through mining and expanding existing business relationships. The Affinity Technology team will provide support to the Affinity Business Unit in designing technology solutions that enable Allstate’s entry into the Affinity marketplace.
Responsibilities: The Loyalty Delivery Lead will be responsible for overseeing the implementation of the Affinity Loyalty vendor platform as well as all Allstate integration with the platform. In addition to building out the Loyalty infrastructure, the Loyalty Delivery Lead will assist with coordination of new partner onboarding including all eligibility rules, partner data integration and testing across Allstate and the vendor. The Loyalty Delivery Lead will define the infrastructure and staffing needed to manage the vendor.
The role requires the ability to work across multiple Allstate systems areas as well as providing appropriate vendor management. The role will work closely with the Affinity Business Partner Launch Lead in enabling the platform and onboarding of new partners with the vendor.
Key responsibilities include:
Develop communications and vendor management plans
Determine staffing needed to support ongoing platform management
Determine, in conjunction with architecture, the integration infrastructure needed with the vendor platform.
Provide oversight over the build out of the integration via matrixed resources
Directly supervise Affinity Technology resources
Serve on the Affinity Solution Design team and coordinate solution design with the vendor
Thought leadership coupled with critical thinking skills
Ability to provide structured solutions in ambiguous situations
Ability to learn quickly and add value immediately
5 years in defining/implementing technology solutions
Vendor management experience
Education: College degree preferred
Experience with Loyalty platforms/solutions beneficial
Allstate - 19 months ago
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