Plymouth, MN- MAIL/FINISHING LEVEL 2
CTG - Plymouth, MN

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Job Description
        Essential job functions: • Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting • Perform charge-back reporting for postage, air express, local delivery, and faxes • Perform production mail labeling/mail merge • Provide mailing address cleanup services (may include use of mail cleansing software) • Coordinate automated and manual processes for finishing and mailing client materials • Implement and maintain distribution and tracking systems • Use of customized software to update/maintain mailing addresses • Bar code address quality review • Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations • Recommend improvements to achieve cost savings and optimize work flow • Focal contact for special/unique mailings and shipments • Use of specialized equipment for material handling if required • Receive, sort and process mail documents, packages, and supplies. Notify recipients • Deliver and pick-up mail on scheduled runs • Record & process accountable mail information, maintain logs • Track, trace, and resolve mail problems with USPS, express and local delivery services • Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery) • Perform quality checks on outbound mail • Validate internal mail addresses • Bar code address lookup • Use common mail services including fax, air express, postal services • Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket • Perform finishing work on documents to be mailed , such as folding and insertion • Perform electronic mail distribution (open, mail prep, scan and distribute) • Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials • Follow mailroom security procedures • Barcode tracking or face scanning incoming mail and packages • Perform logging, transmission, receipt and timely distribution of faxes • Shipping and receiving using automated system to track and manage activity • Monitor/order/replenish supplies inventory, mail and distribution activities • Send and receive e-mail messages • Arrange alternative courier or shipping services to meet customer requirements • Fully operate, clean and maintain all shipping and mail equipment • Contact service on mail and shipping equipment if need occurs Skills: • Able to lift and move up to 50 pounds • Able to demonstrate ability to read, write and follow English instructions • Able to demonstrate PC / Internet Skills – Intermediate -- Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms -- Perform mail merges -- Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections -- Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae) -- Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options) -- Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications) -- Basic knowledge of network (e.g., how to add or delete a network printer) -- Basic knowledge of Digital Front End’s -- Functional knowledge of MAC when required by client. Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) • Driving (if required) • Ability to demonstrate use of mail equipment per training for example: -- Finishing equipment -- Inserters -- Postage meters -- Envelope printers -- Scales -- Pitney Bowes Mail Management systems -- FedEx shipping systems • Able to demonstrate Customer service and communication skills • Able to demonstrate ability to manage multiple tasks • Able to demonstrate ability to perform duties with minimal supervision • Able to demonstrate ability to perform data entry • Able to demonstrate use of Production Mail Software • Able to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirements • Able to demonstrate ability to train and mentor other Mail client associates Qualifications • Able to demonstrate Customer service and communication skills • Able to demonstrate ability to manage multiple tasks • Able to demonstrate ability to perform duties with minimal supervision • Able to demonstrate ability to perform data entry • Able to demonstrate use of Production Mail Software • Able to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirements • Able to demonstrate ability to train and mentor other Mail client associates

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