Policy Specialist - Institute for Public Administration
University of Delaware - Newark, DE

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Position Title: Policy Specialist

Pay Grade: 29E

CONTEXT OF THE JOB:

The Institute for Public Administration (IPA) is a research center in the College of Arts & Sciences’ School of Public Policy & Administration. IPA addresses the policy, planning, and management needs of its partners through the integration of applied research, professional development, and the education of tomorrow’s leaders

The work conceived and created by the incumbent is instrumental in the presentation of IPA’s public policy programs and public service to state and local government leaders, education officials, community leaders, and nonprofit organizations. The incumbent, reporting to IPA’s Director, is responsible for providing management assistance, technical services, professional-development programs, and policy assistance on e-government and information-technology issues to the aforementioned constituencies (e.g., Delaware Department of Health and Social Services, Delaware Department of Natural Resources and Environmental Control, and federal, state, and local highway and transportation agencies and organizations).

Under general direction, the emphasis of responsibilities for the Policy Specialist is on public service through participating in technical assistance, outreach education, and/or training programs to state and local governments, elected officials, community leaders, and IPA staff and students. The incumbent must possess significant communications and other related software skills and be able to apply this expertise through advice to municipal and state decision-makers, public presentations, and the preparation and quality control of printed materials that communicate IPA’s public service programs and externally funded project research.

This position is part of a career ladder.

MAJOR RESPONSIBILITIES:
  • Prepares and presents training programs and public presentations to constituent groups on issues related to e-government and its impact on the quality of life for citizens of Delaware.
  • Provides direction on communications- and public relations–related issues, including the development and maintenance of the IPA website; manages the design, editing, and publication of print and online brochures, reports, and policy briefs that highlight IPA’s research and public service work/externally funded projects; and provides internal training programs for IPA staff and students.
  • Advises municipal leaders, community groups, and statewide organizations such as Municipal Web Developers Group (MWDG), Delaware’s League of Local Governments (DLLG), and Sussex County Association of Towns (SCAT) on web-based applications (including social media) and directs needs assessments to determine appropriate technology utilization.
  • Represents IPA and serves as a liaison to the School and the College at meetings with agency staff, elected officials, community leaders, and citizen groups.
  • Leads IPA’s efforts to recognize outstanding student and staff contributions. Collaborates with professional staff to produce articles highlighting student leader and staff accomplishments; acts as a liaison with the Office of Communications and Marketing; maintains a current level of knowledge of all relevant University of Delaware policies related to external communications, branding, and marketing.
  • May supervise other staff and student research assistants involved in research projects, web-page development and maintenance, marketing of programs, and other related activities.
  • Makes presentations at conferences, workshops, or professional meetings at the state or regional level.
  • Performs miscellaneous job-related duties as assigned.
QUALIFICATIONS:
  • Bachelor’s degree, Master’s degree preferred in public administration, public policy, or communications with at least three years related professional experience.
  • Ability to create visual-design media for print and web-based publications and communication.
  • Proficiency in Microsoft Office applications and professional design tools (including, but not limited to QuarkXPress or InDesign, Photoshop, and Acrobat) on a Macintosh OSX platform.
  • Familiarity with social media and e-communications.
  • Effective organizational and oral, written, and interpersonal communication skills.
  • Ability to prepare and produce technical reports.
  • Ability to compose and edit written materials.
  • Ability to work independently, but also effectively in a team setting within a diverse university community.
  • Problem-solving skills.
  • Ability to manage multiple priorities and maintain attention to detail.
  • Proficiency in developing and maintaining web pages (experience with one or more of the following: SharePoint, WordPress, and Dreamweaver), including understanding of HTML, CSS, web-based graphic design and layout; web planning and organization skills; and the ability to apply web design principles and techniques to the creation and enhancement of integrated, complex websites.
  • Knowledge and experience with video production preferred.

How To Apply

When applying please submit a one-page cover letter and your resume as one document. Also, please remember to provide names, addresses and telephone number of at least three references in the online application.

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