Practice Coordinator - Neonatology
SCHC Pediatric - Philadelphia, PA

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Job Summary:
Assists in the daily operations of the Section of Neonatology to include extensive office duties, i.e., typing correspondence, xeroxing, scanning, answering phones, escorting visitors, delivering priority packages to various sections in the hospital, assisting the Chief and attending when on site and maintaining a smooth flow of other office processes, etc.

Coordinates and manages Fellow recruitment which requires overseeing and managing the ERAS (fellow applicant applications, credentialing, recruitment paperwork, etc.), communicating with fellowship applicants, and coordinating all fellow applicant interview itineraries (requiring scheduling with the Neonatal Attendings and Fellows, specific arrangements for meeting rooms, lunch and transportation, etc.), communicating with the NRMP and overseeing the Match process, etc.

Manages the Fellowship Program which includes scheduling and coordinating regular rotations at 3 different sites, coordinating orientation activities for new fellows, managing E-VALUE (block rotation schedules for 15 attendings and 9 fellows, monthly/yearly reports for fellows, evaluations for attendings and fellows, duty hours tracking and clinical logs - abstract reports from the system regularly), communicating schedule/conference updates continuously, and serving as an information/reference source; assists fellows and attendings with daily needs, etc.

Assists Fellowship director with duties as necessary, including meeting/appointment scheduling, completing directorship activity logs, drafting clinical schedules, input and analysis of annual evaluation data, etc.

Coordinates and manages the Dupont Cardiology rotation for fellows, involving numerous hours of preliminary paperwork, phone calls and consistent follow-up with their program coordinator to ensure the fellows qualify for the rotation, all necessary paperwork is completed in a timely manner and ensuring consistency in the overall flow of the entire process. This is a specific requirement by the Resident Review Committee (RRC) for successful completion of the program.

The Resident Review Committee (RRC) requires that all fellowship documentation be up to date at all times for surveys, reviews and intermittent requests to the Director of the Fellowship Program. This involves keeping very specific, detailed files for each fellow with the following documents: evaluations (attendings, peers, external reviewers), rotation and conference schedules, journal club presentations, evidence based medicine presentations, log for attendance at conferences, Individual's Learning Plan, QA/QI questionnaires, procedure logs, site examination, scholarly activities, duty hour logs, vacation requests, correspondence, curriculum vitae, licenses, research abstracts, credentialing paperwork, etc.

Facilitates, in coordination with SCHC charge entry staff member, the collection of NICU and CCN billing which is carefully reviewed and proofed, then posted two times/week into the NextGen System; Assists in compiling and posting the NICU billing when the need arises, ensures that the encounters CPT and ICD9 coding are accurate, ensures all charges are posted into the NextGen system, runs audit journals after all entries are finalized. Also handles the billing for the Next Steps Clinic.

Orders office supplies as needed. Maintains standard office equipment and various software programs.

Appropriately and professionally handles all other additional duties not specifically mentioned which are required to efficiently manage the program.

Skills & Abilities:
Proficiency in word, excel and database management in an IBM compatible environment. Excellent oral, written and interpersonal communication skills. Medical terminology helpful. Strong organizational skills with ability to handle multiple tasks simultaneously.



Training & Education:
Bachelor's degree required and Master's degree preferred. Related experience of at least 5 years in a healthcare setting may be considered and substituted for education.

Five or more years experience in healthcare supporting inpatient and multifaceted functions in a fast paced setting. At least five years supporting academic pursuits of practicing clinicians.

Patient Contacts:
Responsible for contacting families occasionally regarding inpatient services and referrals.




Primary Location



Other Locations





483-SCHC Pediatric - Philadelphia, PA

Job Type*



Shift Type*



Shift begin time


8:30 AM

Shift end time


5:00 AM

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