Practice Mgr - Mid South Family Medicine
Physician Practices - Memphis, TN

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Gr 16 - Practice Mgr -PCG Admin

JOB SUMMARY:
Plans, manages, and coordinates the daily operations and general management of the physician's practice in collaboration with the clinic managers and senior leadership as it pertains to e-clinical and physician office workflow. Responsible for implementation and management of e-clinical and organizing training for eCW. Responsible for lab reimbursement analysis, payment variance analysis, and working with the Central Business Office (CBO) on front end revenue cycle processes. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.

KEY JOB RESPONSIBILITIES:
Defines, analyzes, and adapts clinic workflow to support the implementation and utilization of clinical information systems. Manages and is responsible for the transition process for new physician practices in regards to e-clinical to include ensuring appropriate and sufficient equipment is placed within the offices and that staff is trained on the equipment, software, workflow, and MLH policies and procedures. Analyzes and recommends changes to workflows during and after EMR implementation. Implements and coordinates the workflows upon initial integration. Provides primary support and training for managers on SAP management as it relates to managing clinic budgets. Along with managers, monitors budget and other financial indicators during the year and implements plans to control costs and improve departmental operations. Analyzes and makes recommendations on a department wide basis for cost savings within Physician Alignment and works to implement cost savings product or service into all clinics.
Manages the technical aspects of the system during initial build-out, on-going monitoring, and usage by physician practices.
Resolves complex issues and concerns regarding e-clinical for the physician practices.
Works directly with Audit and other internal departments to identify potential areas of risk and works with the Director to implement changes in clinics to decrease potential for liability.
Designs and implements training programs to ensure all areas are adequately trained on charge capture and reconciliation policies and procedures.

EDUCATION/TRAINING & EXPERIENCE:
Bachelor's degree in Business Administration, Finance, Healthcare Administration, or other related field.
Three years work and supervisory experience in practice management of physician's office.

KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of the principles and practices of health planning and clinic management sufficient to manage, direct, and coordinate to the operation of a medical practice.
Knowledge of the purposes, organization, and policies of systems sufficient to interact with other healthcare providers.
Knowledge of computer programs and their applications.
Ability to exercise a high degree of initiative, judgment, discretion, and decision-making.
Ability to analyze situations accurately and take effective actions.
Skill in establishing and maintaining effective working relationships with physicians, Associates, third party payers, patients and the public.
Ability to negotiate contracts with third party payers.
Ability to establish clear job expectations for each Associate's position, monitor job performance, review and follow up daily.

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