Solutions Engineer – New York Metro
Do you enjoy getting customers excited about new technology? Did you always want to be part of an exciting startup with disruptive technology? Looking to work with customers who are responsible for some of the most successful, large web applications? Keep reading...
Couchbase, one of the open source NoSQL industry leaders, is looking for a Solutiions (Pre-Sales) Engineer to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.
Whenever customers do a POC or hands-on evaluation, our sales-engineers are there to help them with overcoming any difficulties and answering their questions, so you will be hands-on with the technology and help with technical troubleshooting.
The job is based in the New York Metro region (no relocation available)
Show customers how to solve their problems with Couchbase Server and get them excited about NoSQL database technology
Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses
Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
Work hands-on with customers during the pre-sales phase to have them succeed in their evaluation or solution development
Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
Identify and write internal and external technical collateral, like typical deployment architectures or best practices
2+ years experience in pre-sales engineering for enterprise back-end software, ideally a distributed system
Experience engaging with developers and programming experience in at least one of Java/.NET/PHP
Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), advanced networking and storage architectures
Demonstrated passion for diving into technical issues and solving customer problems
Demonstrated critical thinking and advanced troubleshooting skills and qualities
BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
Well organized, can engage with many customers at the same time
Excellent written and verbal communication skills
Prior experience in a fast-paced startup environment highly desired
Familiarity with NoSQL databases or other distributed high-performance systems a big plus
PLEASE NOTE: No relocation is available for this position; candidates local to NYC Metro only please.