Preadmissions Screening Specialist (Community Resource Developer)
Human Services-Seniors & People with Disabilities - Oregon

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The Department of Human Services (DHS) is about safety, health and independence for all Oregonians. We help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We protect children who are abused or neglected. We serve seniors, people with disabilities. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees.

This employment opportunity is with Aging and People with Disabilities, which is part of the Department of Human Services. There is one permanent full-time opening. This position is shared between Clackamas and Washington counties and may be located at one of the seven offices located within Clackamas and Washington Counties (Canby, Estacada, Milwaukie, Oregon City, Hillsboro, Tigard or Beaverton). The manager will work with the incumbent to determine worksite location. This position is represented by a union.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Please be aware that due to the economic downturn and subsequent state budget short-fall these positions may be required to take furloughs in the biennium 2011-2013.

Duties & Responsibilities:

The Community Resource Developer (CRD) works closely with Diversion/Transition Coordinators to assess the need for home and community based placement/services for persons who are requesting or being referred for nursing facility placement. The primary goal of the intervention is to determine the most appropriate and least restrictive setting for service delivery for clients with complex medical, psychosocial, and service needs. The CRD coordinates the development of community resources to build a service delivery system that is an alternative to nursing home placement; provides technical expertise and training to local staff in professional areas of expertise concerning client planning and service delivery for clients with unusual or complex problems; determines care settings and services for clients; and represents the division in community meetings and task forces.

Actively seeks to achieve the DHS goals of integrity, stewardship, responsibility, respect and professionalism. Actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each. This includes: culture, language, national origin, class, race, age ethnic background, disability, stage of development, religion, gender, sexual orientation and other differences/diversity factors.


Interviews clients, clients' families, providers, physicians, and other appropriate resources to identify/evaluate psychosocial, cultural, financial, and medical conditions of patients to determine need for development of new community resources; uses assessments developed by Diversion/Transition Coordinators and/or case managers regarding patient functioning capacity (including behavior, coping abilities, and attitude toward illness, injury disability, medical diagnosis, condition, and needs) to help develop support systems for service delivery; provides in-depth consultation to community professionals, agency staff, providers, or other persons seeking guidance in meeting client needs; directs planning meetings with medical professionals and long-term care providers to develop service delivery methods that meets client needs within agency's ability to provide services; determines actions on behalf of clients and division.

Participates in agency workgroups related to the development of innovative additional models and settings of care provision, bringing input from contacts develop in the field with providers and local office staff and managers.

Participates with the Enhanced Care Outreach Services (ECOS) program and works with foster home licensing units to grow the network of providers for this program.

Leads further local development of similar intensive wrap-around services with a focus on allowing clients to remain in their home or community based setting.

Assists Diversion/Transition Coordinators and case managers in gaining access to resources for their clients; assists in determining appropriate placement and maximum use of appropriate resources; serves as advocate for the Aging and People with Disabilities (APD) community; maintains knowledge of community resources for client services; maintains up-to-date knowledge of State and Federal rules and regulations regarding services delivery and special technical knowledge regarding medical and psychosocial problems and appropriate interventions.


Create and maintain a work environment that is respectful and accepting of diversity. Set clear guidelines for expected behaviors and clear methods for reporting inappropriate behaviors.

Assure that service delivery is provided in a culturally competent way; that printed materials are available in different languages or in alternate format; that bi-lingual services are available; and that facilities are accessible for all clients.

Attend training as available.

Attend unit/staff meetings.

Other duties as assigned


Travel: Ability to drive in Oregon and surrounding states. Must have a valid driver’s license and acceptable driving record.

Frequent daily in-person, telephone, or written contact with agency clients, relatives of clients, professional medical and social service personnel, attorneys, long-term care providers and staff, and local Area Agency on Aging personnel to provide or obtain information regarding division client's psychosocial needs or the quality and level of services provided those clients.

There is regular electronic, telephone, in-person, or mail contact with division or other agency social services staff to exchange job-related information or to provide advice and assistance in the interpretation and application of relevant laws, rules, regulations, and policies and procedures.

Qualifications & Desired Attributes:

Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the desired attributes for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.


Six months of experience providing services to persons who are elderly or disabled; AND

Training and experience which shows knowledge of at least four (4) of the areas listed:
  • Medical and psychosocial problems of the elderly and disabled.
  • Normal and abnormal human development and behavior.
  • Appropriate intervention methods for the elderly and disabled.
  • Medical terminology and procedures.
  • Implications of illness or injury upon clients and families.
  • State and Federal rules about long-term care, medical services, and clients' rights.
  • Policies and procedures about agency programs.
  • Available community resources.
  • Crisis intervention, counseling, being an advocate, community relationships, and/or referral methods.
NOTE : RN or MSW desirable but not required.


Experience interviewing clients and collateral contacts to obtain data for a human or social services program.

Knowledge of long-term care options.

Experience communicating with by telephone, in writing and in person.

Experience compiling information, developing reports, and presenting an outcome which can be understood and utilized by various users.

Experience working with confidential and sensitive information.

Experience providing assistance and consultation to co-workers regarding resources and client placement.

Only the candidates whose experience most closely match the qualifications and desired attributes of this position will be invited to an interview.

Additional Information:

IMPORTANT NOTICE – Email Addresses Now Required

The state of Oregon is now requiring all applications have a valid email address.

If you do not currently have an email address and do not know where to go to get one please refer to our Applicant E-Recruit FAQ's web page. Click on the link below to go directly to question #14 to view several internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.
Applicant E-Recruit FAQ's

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

DHS will communicate with all applicants via e-mail.

If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

If you need assistance with adding attachments to your profile or to a specific job posting please go to Adding and Removing Attachments to a Profile and Job Posting for further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.


The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity.
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