Principal Executive/Manager C (Adult Protective Services Supervisor)
Human Services-Seniors & People with Disabilities - Hillsboro, OR

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The Department of Human Services (DHS) is about safety, health and independence for all Oregonians. We help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We protect children who are abused or neglected. We serve seniors, people with disabilities. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees.

This employment opportunity is with Aging and People with Disabilities, which is part of the Department of Human Services. There is one permanent full-time opening located in Hillsboro (SE 2nd Ave). This position is management service and is not represented by a union.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Please be aware that due to the economic downturn and subsequent state budget short-fall these positions may be required to take furloughs in the biennium 2011-2013.

Duties & Responsibilities:
The primary purpose of this position is to direct and supervise employees and programs in a team environment. The employees supervised by this position provide adult protective services within Washington and Columbia Counties. This position also utilizes detailed knowledge of local community resources to maximize effective service delivery for clients and to integrate Aging and People with Disabilities (APD) programs in the community. This position uses program and technical knowledge and skills and abilities to plan, organize, and monitor the operations of a team of employees. This position incorporates and promotes the DHS Core Values of integrity, stewardship, responsibility, respect and professionalism. This position actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each. This includes: culture, language, national origin, class, race, age, ethnic background, disability, stage of development, religion, gender, sexual orientation and other differences or diversity factors. PROGRAM MANAGEMENT:
Manage and direct the service delivery of the Adult Protective Services and Risk Intervention programs across Washington and Columbia Counties. - Create, monitor, and evaluate systems for assuring the delivery of the program according to Oregon Administrative Rules (OARs), Oregon Revised Statutes (ORS), and Agency best practices to assure that agency response to persons at risk are done within mandated time frames, that investigations are followed up thoroughly and in a timely manner, and appropriate referrals to other agencies are done as needed.
Review all Adult Protective Service (APS)/Risk Intervention (RI) cases when they are screened out or ready to be closed.
Review and evaluate data in a Microsoft Access database to monitor whether these expectations are being met, to identify trends, and track data related to APS/RI functions.
Provide coverage for emergency calls for the County outside of regular business hours.
Act as a key member of the County's Elder and Vulnerable Adult Abuse Multi-Disciplinary Team.
Conduct presentations to other agencies as well as the public on APS/RI and Elder & Vulnerable Adult Abuse issues.
Create, monitor, and evaluate systems for the delivery of the program according to Oregon Administrative Rules, Oregon Revised Statutes, and Agency best practices. May include overseeing the functions of granting or denying licenses for new Adult Foster Care providers and taking actions on existing licenses such as Conditions, civil penalties, non-renewal and revocation of licenses.
Interact with APD program staff on a regular basis to ensure that the program is operated in a consistent manner with the expectations of the OARs and APD Office of Licensing & Quality of Care program staff. EMPLOYEE MANAGEMENT:
Provide leadership, direction, coaching and development to the employees providing direct service delivery of the APS programs. This includes ensuring resources are available to employees to carry out timely, quality services.
Facilitate team planning, organizing, monitoring, and adjusting workload levels and duties as required to accomplish the workload of the team, as well as to motivate the team to set and reach goals.
Provide, authorize or arrange for technical coaching or training to employees as needed.
Monitor and assure that employees perform their duties as expected according to the rules set out by the programs, collective bargaining agreement, and agency best practices, including completion of quarterly reporting of program and unit functions.
Communicate expectations, motivate employees, and assure the best service delivery possible for the Regulatory programs.
Assure that work is done in a cooperative, diverse team environment and that all members of the team use the Core Values when interacting with each other, other members of the organization, other agencies or partners, and our clients and other members of the public. CULTURAL COMPETENCY / DIVERSITY:
Create and maintain a work environment that is respectful and accepting of diversity. Set clear guidelines for expected behaviors and clear methods for reporting inappropriate behaviors.
Assure that service delivery is provided in a culturally competent way; that printed materials are available in different languages or in alternate format; that bi-lingual services are available; and that facilities are accessible for all clients. OTHER DUTIES:
Attend and participate in meetings or committees as necessary.
Perform other duties as assigned. WORKING CONDITIONS This position works a professional workweek. Regular travel within state including use of state vehicle or other acceptable transportation. Exposure to angry or hostile clients, families, and providers routinely. Occasionally interacts with local Law Enforcement Agencies (LEA) and Emergency Medical Services (EMS) situations where clients are at risk outside of regular business hours. Conducts various presentations in the community on Elder and Vulnerable Adult abuse and Adult Protective Services/Risk Intervention.

Qualifications & Desired Attributes:
Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the desired attributes for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.


Five years of experience in supervision, staff-technical, or professional-level work related to Human or Social Services .

One year of this experience must have included supervision and management of a program, section, or unit which included one or more of the following areas:
a) development of program rules and policies;
b) development of long-and short-range goals and plans;
c) program evaluation; OR
d) budget preparation.

NOTE: A Bachelor's degree or equivalent course work (144 quarter or 96 semester hours) in a field related to management, such as Business or Public Administration, or a field related to the program of the employing agency, may be substituted for three years of the required experience.


Five years of experience in supervision, staff technical, or professional work related to Human or Social Services .

One year of this experience must have included program/project leader responsibility involving one or more of the following areas:
a) development of program rules and policies;
b) development of long- and short-range goals and plans;
c) program evaluation and/or project evaluation; OR
d) monitoring and controlling or preparing a budget.

NOTE: A Bachelor's degree or equivalent course work (144 quarter or 96 semester hours) in a field related to management, such as Business or Public Administration, or a field related to the program of the employing agency, may be substituted for three years of the required experience.

In the "Work History" section on your application, you must clearly describe your experience in each of the a), b), c), d) areas listed. Failure to provide this information may result in eliminating your application from further consideration.


Experience reviewing and evaluating ongoing human services related programs.
Experience interpreting complex documents such as policies and procedures and evaluating the impact it has to your work area.
Knowledge/understanding of Oregon Administrative Rules, Oregon Revised Statutes, HIPPA and confidentiality regulations, Oregon human and social service programs, long term care facilities and Collective bargaining agreements.
Experience with supervision or management.

Only the candidates whose experience most closely match the qualifications and desired attributes of this position will be invited to an interview.

Additional Information:
IMPORTANT NOTICE – Email Addresses Now Required

The state of Oregon is now requiring all applications have a valid email address.

If you do not currently have an email address and do not know where to go to get one please refer to our Applicant E-Recruit FAQ's web page. Click on the link below to go directly to question #14 to view several internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.

Applicant E-Recruit FAQ's

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

DHS will communicate with all applicants via e-mail.

If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

If you need assistance with adding attachments to your profile or to a specific job posting please go to Adding and Removing Attachments to a Profile and Job Posting for further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.


The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity.

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