The Department of Human Services (DHS) is about safety, health and independence for all Oregonians. We help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We protect children who are abused or neglected. We serve seniors, people with disabilities. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees.
This employment opportunity is with the Office of Licensing and Regulatory Oversight (OLRO), which is part of the Department of Human Services. There is one permanent full-time opening located in Salem (Summer St NE). This position is management service and is not represented by a union.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancies and may be used to fill future vacancies as they occur.
Please be aware that due to the economic downturn and subsequent state budget short-fall these positions may be required to take furloughs in the biennium 2011-2013.
Duties & Responsibilities:
The primary purpose of this position is to organize, manage and provide leadership to the Adult Foster Home (AFH) program within the Office of Licensing and Regulatory Oversight in order to ensure quality of life and quality of care for aging and people with physical disabilities. AFH program management includes statute review and proposal of revisions; administrative rule and policy review, revision and development; provider licensing monitoring and survey; training of and coordination with AFH licensing specialists in the fields; coordination with the Adult Protective Services within Aging and People with Disabilities (APD) field and within Office of Adult Abuse Prevention and Investigation (OAAPI) unit regarding abuse/neglect and complaint investigations in AFHs; coordinating efficient and effective corrective action as appropriate; and quality initiatives. This position is responsible for operating the AFH program in the most efficient and cost-effective manner and in compliance with extensive federal and state regulations, administrative rules and professional standards of practice. This position manages state and federal quality improvement for providers as well as quality improvements and assurance efforts for the program as a whole. This position represents DHS regarding the AFH program to other agencies, the legislature, the public, providers and other stakeholders.
Provides direction to staff on Adult Foster Home policy and program goals, setting expectations for outcomes and performance to achieve these goals. Participates with managers in program and policy development, including long-range planning and setting section priorities. Assures that program and policy decisions are implemented effectively.
Provides leadership and support to staff promoting continuous quality improvement and workload simplification, developing program goals and action plans and tracking of metrics for the measurement of improvement. Determines the utilization of resources needed to effectively implement AFH program evaluation, technical assistance and policy changes to ensure the integrity and effectiveness of the AFH program. Coordinates activities with other units within the Office of Licensing and Regulatory Oversight (OLRO) in areas of mutual concern to ensure compliance with established policies, objectives, program priorities, applicable laws, rules and regulations. Coordinates with other offices within DHS to determine policy changes of mutual concerns to achieve needed improvements. Participates in management program review, committees, workgroups, task forces, work sessions and other section meetings for the purpose of short and long term planning, problem resolution, and rule, policy and procedure development. Serves as the OLRO/AFH representative at department wide workgroups and committees.
Actively provides leadership to the DHS management system using performance and outcomes measurement as a part of leadership decision making.
Participates in program related duties such as addressing community and professional organizations on programs and policies, provides technical assistance to provider associations, local and national advocacy groups and participates in planning and new initiatives as assigned. Participates, leads or establishes workgroups and task forces as assigned.
Acts as liaison between the office, local AAA/APD field offices, providers, provider associations and the public concerning licensing, certification and inspection of adult foster homes. Monitors the overall perspective of these groups. Advises the OLRO director of the direction the office should take regarding regulations affecting adult foster homes.
Provides program management and oversight for licensing Adult Foster Homes foraging and people with disabilities.
Oversees professional staff that ensures quality improvement activities and licensing for approximately 2000 commercial adult foster homes for aging and people with physical disabilities. Oversees technical assistance to local offices, training, licensing procedures and preparation of corrective action documents for conditions, closures and revocations.
Provides overall management of staff by hiring, training and directly supervising staff. Monitors and reviews work performance, completes performance evaluations, disciplines staff as required.
Plans, organizes and directs the corrective action process for AFHs including review and approval of all sanction decisions. Manages and directs the complex and heavy corrective action operations to insure effective, efficient, and accurate compliance with federal and state time lines for corrective action. Plans, organizes and directs corrective action according to state regulations.
Develops and maintains excellent working relationship with Department of Justice (DOJ) regarding policy and corrective action (notices, revocations, suspensions, other licensing actions).
Responds to grievances or complaints from providers who dispute corrective action findings, including coordination of legal process as needed (settlement conferences, administrative hearings).
Develops and maintains excellent working relationships with county, local and regional office staff at all levels, including Area Agencies on Aging (AAA)/ APD offices. Manages staff that develops, teaches and monitors training for local office AFH licensers. Oversees performance monitoring of local office staff and managers regarding adherence to state and federal requirements, program rules and guidelines, and timeliness.
Maintains in-depth knowledge of federal and state regulations regarding Adult Foster Homes.
Manages preparation of legislative testimony and bill analysis as assigned.
Assists with the development, review and revision of state laws, rules and regulations regarding adult foster homes.
Demonstrates understanding of DHS’ affirmative action objectives and actively seeks to achieve goals.
Develops strategies to recruit, retain and promote a diverse staff that represents the population being served in Oregon .
Demonstrates recognition of the value of individual and cultural difference; creates a work environment where talents and abilities are valued.
Creates and maintains a work environment that is respectful and accepting of diversity. Sets clear guidelines for expected behaviors and clear methods for reporting inappropriate behaviors.
Assures that service delivery is provided in a culturally competent way; assures that printed materials are available in different languages and/or in alternate format; bi-lingual services available and facilities accessible for all clients.
Provides opportunities for staff to participate in diversity training and multi-cultural events.
Actively solicits and engages diverse groups in program planning and implementation.
Other duties as assigned.
General office environment on a regular basis. Position requires excellent oral and written communication skills, including presentations before large groups of people including providers, advocates, AAA/APD and local government staff. Travel and overtime required. High volume workload requires working under pressure to meet frequent deadlines.
Qualifications & Desired Attributes:
Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the desired attributes for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.
Three years of management experience in a public or private organization which included responsibility for each of the following:
a) development of program rules and policies
b) development of long- and short-range goals and plans
c) program evaluation and
d) budget preparation
Two years of management experience in a public or private organization which included responsibility for each of the following:
a) development of program rules and policies
b) development of long- and short-range goals and plans
c) program evaluation and
d) budget preparation;
AND 45-48 quarter hours (30-32 semester hours) of graduate level coursework in management.
Three years of professional experience as a program/project leader ,
a) assigning and reviewing work of professional staff (e.g., engineers, etc.)
b) project responsibility for developing goals and objectives
c) project evaluation and
d) monitoring and controlling or preparing a budget.
In the "Work History" section on your application, you must clearly describe your experience in each of the a), b), c), d) areas listed. Failure to provide this information may result in eliminating your application from further consideration.
Knowledge of rules and regulatory requirements related to Adult Foster Home licensure.
Experience, including management or leadership experience, working with corrective action, suspensions, revocations and hearings.
Experience working with sensitive issues that are related to Adult Foster Homes that may require media interaction.
Experience working with community partners as it relates to the regulatory oversight of Adult Foster Homes.
Experience developing Oregon Administrative Rules related to Adult Foster Care.
Experience related to the understanding of evidence-based practice in long-term care of seniors and people with physical disabilities.
Experience with Performance Based Management and Performance Measurement in an Outcomes Driven management environment.
Only the candidates whose experience most closely match the qualifications and desired attributes of this position will be invited to an interview.
IMPORTANT NOTICE – Email Addresses Now Required
The state of Oregon is now requiring all applications have a valid email address.
If you do not currently have an email address and do not know where to go to get one please refer to our Applicant E-Recruit FAQ's web page. Click on the link below to go directly to question #14 to view several internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.
Applicant E-Recruit FAQ's
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
DHS will communicate with all applicants via e-mail.
If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.
If you need assistance with adding attachments to your profile or to a specific job posting please go to Adding and Removing Attachments to a Profile and Job Posting for further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.
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The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity.
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State of Oregon - 9 months ago