Principal Product Manager
eBay - San Jose, CA

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About eBay Marketplaces With more than 94 million active users globally eBay is the worlds largest online marketplace where practically anyone can buy and sell practically anything Founded in 1995 eBay connects a diverse and passionate community of individual buyers and sellers as well as businesses around the world About this position Principal Product Management for Managed Marketplace will be responsible for defining strategy for and coordinating execution of projects related to improving eBays global checkout flows This role requires very close coordination with marketplace and PayPal product business and technology leaders responsible for checkout experience and core product features on eBay across all its channels This position is located in San Jose California eBay checkout product enables payments between buyers and sellers on its platform enabling purchase of either auction or fixed price inventory across channels (web mobile) while offering a variety of choices to buyers to pay PayPal plays a big role in checkout experience and capabilities on eBay as PayPal is the most popular and preferred way to pay on many of eBays global sites We plan to improve the checkout experience across channels with the explicit goal of improving conversion for the endtoend flow This cross functional effort will involve product enhancement for eBay and PayPal product capabilities as well as introduction of new and innovative product features and experiences Primary Job Responsibilities bull Lead a broad crossfunctional team (without direct reports) of Product Manager Developers Designers and Quality Engineers to improve conversion rates in eBays global checkout flows bull Identify and prioritize opportunities to improve conversion with your counterpart in PayPal bull Work directly with PayPal to maximize conversion gains amid introduction of innovative checkout experiences and PayPal product lines bull Refine comprehensive global metrics dashboard to track conversion improvements bull Drive conversion and completion metrics which vary by country bull Work with your counterparts in the business units product development product management user experience and design quality engineering and analytics to develop the best user experience for your product bull Set clear goals timelines and expectations for delivery This position requires the director to set product strategy plan shortterm and longterm product improvements to meet business goals and measure success using product health metrics and user feedback It requires a strong customer orientation and the ability to think through product scenarios and prioritize objectives from buyer seller and eBay perspectives This position requires close interaction with eBays checkout and payments product teams and PayPal product teams eBay is organized into regional business units (North America Europe Asia Pacific) supported by a centralized product organization reporting to the CTO Marketplaces The product organization is divided into Product Management Product Development and Quality Engineering and Operations This position is located within the Product Management group in the Managed Marketplaces team Job Requirements The Principal Product Manager must have extensive handson experience managing product requirements for userfacing web mobile applications enterprise software or desktop software applications Experience with shopping checkout or payment systems is especially helpful bull Previous experience as a product manager development manager or operations manager is required Subjectmatter expertise in checkout payments and improving conversion in browsing to shopping to purchase funnel is highly desirable but we will consider candidates with relevant transferrable experience in other areas bull Experience directly managing product managers or developers is required for this position Experience leading a crossfunctional team (in addition to directly managing PMs) would be especially helpful bull eBay Product Management is a global organization and a global mindset is critical to success in this position Previous experience working on international product releases is a major plus bull Technical experience is highly desirable Must be familiar with web site technologies (HTML XHTML CSS JavaScript etc) and database fundamentals Experience developing mobile applications especially welcome bull This position requires some travel (
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About this company
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The world’s leading e-commerce company, eBay Inc. brings together a family of brands that connect communities. Built on commerce,...