Private Insurance Specialist
Canyon Healthcare- Memphis, TN - Hernando, MS

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The Claims Representative interacts with insurance company representatives, Medicare representatives and clients to ensure DME supplies orders are paid timely.


  • Verifies all write-offs for accuracy and verifies what to do if there are questions regarding the write off.
  • Accurately post Medicare and private insurance payments to patient’s accounts.
  • Accurately processes all cancellations and enters recoupments into patient’s account.
  • Effectively demonstrates knowledge of the techniques, skills, equipment, procedures, and/or materials to do all phases of the job.
  • Abides by all departmental and company policies and procedures in an effective and efficient manner.
  • Demonstrates ability to use logical decision making skills; thinks before acting and making decisions related to job responsibilities.
  • Demonstrates the ability to meet deadlines is a self-starter and requires minimal supervision to accomplish such.
  • Abides by the attendance policy as evidenced by punctuality and conformity with work schedules.


  • Makes systematic progress toward completion of all assigned projects and are able to provide timely, accurate responses about a project’s status.
  • Demonstrates the willingness to learn new tasks and procedures, evidenced by the speed with which new skills, tasks, and methods are mastered and grasps explanation, then retains knowledge.
  • Tactfulness, helpfulness and courtesy to the public and/or co-workers on a consistent basis.
  • Demonstrates a “team player” mentality.
  • Attends 80% of Company required in-services.


  • High School graduate or equivalent
  • Previous experience in DME billing and/or claims preferred.
  • At least 1 year experience in the operation of basic office equipment to include 10-key calculator, fax machine, and photocopier required.
  • Typing skills of at least 45 wpm preferred
  • At least 6 months experience of computer operation preferred.

Only applicants that meet the above requirements will be contacted by the company for further consideration.