Process Improvement Analyst III -Credit- Defined Duration Assignment
Fannie Mae - Dallas, TX

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Fannie Mae exists to expand affordable housing and bring global capital to local communities in order to serve the U.S. housing market. Today, our focus is on preventing foreclosures, making mortgages and rental housing as affordable as possible, and supporting the housing recovery. We are rapidly building and realigning our company to better serve the market as we support the Administration's Homeowner Affordability and Stability Plan.

Join our dedicated, diverse, high-performing workforce and put your unique talents to good use as we work with our partners to advance our nation's housing recovery.

This is a full time, defined duration opportunity with the potential to be extended further, based on business need. You may also be eligible for the following benefits:



401(k) Plan

Paid Time Off

Company Paid Holidays

Tax-Saver Spending Accounts for Medical and Dental Care

For more information about Fannie Mae and our career opportunities, visit


Operate with considerable latitude in performing highly complex duties related to overseeing and managing the operational aspects of one or more projects within a business unit. Participate in strategic planning, determining issues, and assessing future needs to identify projects that achieve business goals and objectives and/or improve or streamline functions. Provide value-added expertise in developing new concepts, techniques, and standards. Utilize wide-ranging experience to conduct research and problem-solving on highly significant matters. Monitor daily operations and provide direction to subordinate staff. Expected to frequently operate cross-functionally within the organization.


Manage daily activities to advance the work of multiple projects and/or process improvement initiatives. Plan, document, review, and manage activities of stakeholders and SMEs involved in each project.

Develop, implement, and document both business and system processes. Adhere to corporate and business unit standards and procedures. Obtain required approvals and sign-offs.

Develop implementation plans. Allocate and coordinate resources. Align with other projects. Develop methods for monitoring project progress. Provide analytical support in synthesizing and reporting results.

Establish schedules and priorities. Prepare and deliver status reporting in areas such as business metrics, resource tracking, unit progress, issue tracking, and staff meetings.

Develop, implement, and share best practices and tools in areas such as business process mapping, process design, project management, change management, risk management, document management, and post-implementation review.

Manage key internal and external relationships. Identify and resolve project issues, interdependencies, and conflicts. Ensure positive outcomes.


Bachelor's Degree or equivalent required


4 years of related experience


Preferably 4 years experience working for a major consulting firm

6 years project management experience managing large scale projects with high visibility

Solid understanding of business functions and their interconnectivity

Ability to pull information from customers in order to determine what department or organizational changes are needed

Ability to handle multiple priorities

Calm under pressure

Ability to successfully collaborate with all parts of the business

Appetite for learning new things

Ability to break down complex concepts into more easily understood terms

Flexibility and tenacity

Excellent communication and presentation skills

Ability to influence with integrity

Desire to work in an environment that provides vasts amounts of project variety and complexity

Mortgage/Financial Services experience a plus

MBA a plus


As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business.

Fannie Mae is an Equal Opportunity Employer.

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