Processing Assistant
UNC-Chapel Hill - Chapel Hill, NC

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School of Dentistry pediatric dental clinic front desk clerk/patient representative. Duties include: Perform receptionist duties for busy Pediatric Dentistry front desk. Understand and follow clinic/front desk protocols for making appointments in multiple types of clinics (operative, emergency, sedation, screening, orthodontics, etc.). Provide appropriate documents to parents in advance of appointments. Check in DDS, graduate, orthodontic and craniofacial clinic patients, frequently during simultaneous different clinics. Answer multi-line phone in a pleasant and professional manner. Check voice mails and return calls in a timely manner. Make screening appointments for referred patients and correspond with referring dentists. Coordinate delivery of patient charts in advance of appointments (paper or electronic). Check on late arrival or no-shows on day of appointment, do cancellations and dismiss patients with a record of multiple missed (broken) appointments or delinquent accounts. Receive payments for treatment in DDS and graduate clinics and balance account on a daily basis, take to Accounting for daily close. Record, store and retrieve DDS dental models

Minimum Qualifications:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

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American Recovery & Reinvestment Act Funded:

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