Product Manager - Marketplace
Delivery Agent - San Francisco, CA

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ShopTV is a “game changing” product, and our ecosystem of partners and platforms are unrivaled. Combining the power of our entertainment partners and our breakthrough Television Commerce Platform will propel this Marketplace to the forefront of the industry. Since launch, The ShopTV Marketplace has been bringing our customers and partners together quickly and efficiently. We began with our world-class ecommerce platform on the web, eventually extending it to Mobile and Social. With our breakthrough technology we now offer the ability to purchase products directly through televisions.
Our ideal candidate is someone equally creative and technical with an entrepreneurial drive and spirit. The tasks at hand require driving the product strategy and roadmap of our ShopTV Marketplace business, across our developers, through our platform partners, and our 3rd party APIs. This role is all about improving the vision and experience of the ShopTV Marketplace, and growing the Marketplace with new partners and features efficiently by selling them through our Marketplace. You'll have strong technology product management skills. You'll define the roadmaps by evaluating market opportunities, analyzing our customer and Marketplace needs, studying industry trends, and thinking long and hard about the marketing intersection of e-commerce and technical platforms. You'll relentlessly optimize the Marketplace sales funnels, reduce customer friction throughout the process, test and re-test the marketing distribution engine you help to create. Ideally you're a big thinker. You'll probably have strong analytical skills and a detail-oriented prioritization approach. This role offers a key membership to the Delivery Agent Product Management team.

What You'll Do:
Own and drive the strategy/direction of Delivery Agent's Marketplace based on a strong knowledge of trends in two-sided enterprise software marketplaces.
Product and technology management of the Delivery Agent ecosystem as it relates to developer technologies; Delivery Agent Marketplace Platforms, Marketplace toolset, API/Webservice framework, the Delivery Agent Plugin SDK, and new deployment toolkits.
Collaborate closely with the product development teams to define and deliver new products / product capabilities targeted at expanding the Delivery Agent ecosystem, and thus Marketplace, by supporting our platform environment.
Build an external development community and strengthen via training, evangelism, support, and customer/partner meetings.
Assimilate feedback from customers, developers and the competitive landscape and translate it at a strategic level for incorporation into future product releases.
Work with Marketing and other cross-functional teams to help define product roll-out plans, and deliver on key content input to emphasize value propositions and differentiation.
Monitor and analyze competing products and perform feature/functionality analysis and benchmarking; monitor and analyze the developer ecosystem to gauge its health and vitality.

What You've done:
Motivated, self-starter. Enthusiastic. Creative. Pragmatic. Analytical.
BA/BS/CS degree level education.
Minimum 2 years of product management experience with Marketplace companies — ideally focused on ecosystems and/or ecommerce.
Passion for working with developers, growing an ecosystem, analyzing products, customers, and market dynamics.
Focus on optimizing and benchmarking; A/B test all the things and plan to track, measure, report, and reiterate (C candidate! Repeat!).
Demonstrate good attention to detail and results oriented; demonstrate track record of proactively establishing and following through on commitments.
Strong blend of business acumen, technical knowledge, and strategic perspective; self-driven and strong commitment to driving results.
Ability to drive cross-functional collaboration and build consensus independently without clear direction from above.
Previous experience as a software developer and/or development lead is ideal.
Your Dream Job
Delivery Agent enables the next generation of commerce for leading global brands. Powering a new breed of commerce through web, mobile and interactive television platforms, Delivery Agent has created a new playing field from which our partners can truly expand their commerce reach to millions of new consumers around the globe. At our core lies the industry’s most sophisticated commerce technology, a powerful platform supported by world class store management, merchandising, interactive marketing, advertising, advanced media and operational services. Named the #1 Privately Held Media Company by Inc. Magazine, Delivery Agent is the leader in next generation commerce solutions for the world’s biggest brands.
We are building a different kind of company: one that listens to client needs, values innovation and solves customer problems with brilliant simplicity. At Delivery Agent, you'll have a direct impact on millions of users, fast! You won't get frustrated with bureaucracy or slow decision making, because we encourage innovative thinking. We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.
Love Going To Work?
We live our values and we value our people. You will work in an open-plan office filled with lots of natural light. Our culture is vibrant and unique; our office is open, collaborative and playful. If hunger strikes, head to the kitchen for drinks, fresh fruit, snacks and more. We know that people work harder when they play hard too, so it's your choice how you'll make Delivery Agent a great place for you to work.
In addition to some killer perks, Delivery Agent offers excellent health benefits for employees and dependents, ample time off, 401(k), life insurance, huge referral bonuses, friendly coworkers, and a clear vision driven by pure intentions.
"I love that Delivery Agent’s teams are killer smart, have amazing ideas that they love to share, challenge the status quo on a daily basis, and are dedicated to making Delivery Agent the best place to work ever." – David Rudnick, Talent Team
Still interested? Find out how to get a job at Delivery Agent
(If this job isn't for you but you think Delivery Agent might be, let us know who you are and why you think you belong here. We will always consider outstanding individuals with the talent, ideas and passion to make a significant contribution to our team. Or maybe you know someone who is a great fit for this job? We would love the referral.)

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