Janrain, one of Portland's most dynamic and promising venture-backed startups, is growing its team and seeking a Product Manager to further increase our growth velocity. The Product Manager will guide the development of platform and data service integrations for the products that comprise the Janrain User Management platform (JUMP) into 3rd party platforms.
As Product Manager, you will develop strategies and select partnerships for extensions to the JUMP platform including e-mail service providers, data management platforms, web content management systems, and eCommerce platforms. You will also focus on enhancing the quality of existing user data.
This position requires operating daily at both strategic and tactical levels, close interaction with engineering, sales, support, marketing, partnerships and other members of the product management team.
As Product Manager, you will guide the development team comprised of in-house resources and/or system integrators to build products from existing ideas, and help to develop new ideas based on your vision, industry experience and your contact with customers, developers and partners. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. You must have a passion for the social web. Above all, you must be an excellent communicator with the ability to communicate clearly and concisely both internally and externally about product capabilities and the problems solved.
The Product Manager will be a member of the Product Management team and report to the Director of Product Management. Janrain Overview
Janrain helps organizations succeed on the social web with our user management platform, a solution to improve user acquisition and engagement and deliver enhanced insight into the unique characteristics of each user. With Janrain, clients learn more about their users when they login or register with an existing identity on a social network such as Facebook, LinkedIn or Twitter. Then our clients are able to store that social profile data and use the information to launch more targeted campaigns or serve more relevant content. Additional components for sharing and inviting/referring friends improve site engagement and nurture brand advocates. Responsibilities
Map market trends and feature requests from multiple sources to build and evolve the product roadmap for extensions to JUMP
Work with Strategic Alliances and Product Marketing for Channel Programs to develop product plan for strategic partnerships
Deliver PRDs and business cases for your products
Perform build vs. outsource analysis, identify system integrators, and negotiate vendor agreements
Manage vendors and system integrators through the product development and testing process
Develop and manage beta and early adopter programs
Drive the creation of packaging, pricing, deployment, support and maintenance plan for platform extensions
Assist product marketing with go to market initiatives and with the ongoing creation of sales enablement tools
Serve as the product expert for your products on sales and partnership calls
Develop and deliver product training to solutions engineering, sales and partnership teams
Identify and deliver key product metrics to measure product usage and make life cycle decisions
Build and maintain internal competitive analysis as well as vendor/partner landscape analysis for the key verticals served by Janrain
Work with Engineering to prioritize features, maintenance items, and bugs
Run bi-monthly product update meetings, keep track of and communicate up to date status of feature releases and high priority bugs to relevant stakeholders in the organization
Identify updates to external facing technical documentation as it pertains to various releases and work with the documentation team to deliver updates
May be required to represent Janrain on developer forums, speaking engagements and technology meet ups Qualifications
5-7 years experience delivering consumer internet products and technologies
Experience with the Software as a Service delivery model
Knowledge of the social media space and technologies supporting the categories
Previous product management or product marketing experience is must
Previous product development or sales engineering experience is a bonus
Experience working with and managing strategic partners from a product perspective is a plus
Prior experience with managing outsourced projects
Demonstrated ability to be both strategic and hands-on; experience working at a growth stage start-up company is a plus
Ability to work in an agile environment with rapid product innovation and iteration
Self-starter who is highly organized, communicative, learns quickly, and is a team player
Exceptional written and verbal skills
Collaborative and keeps information flowing effectively within the product management team
Passion for customers and track record of success analyzing product and market dynamics
Demonstrated ability to gather information from many sources (engineers, professional services, sales, executives and customers) and organize it into effective product requirements Technical Qualifications
BA or BS in Computer Science or any Engineering discipline
Experience coding using web protocols and APIs is a plus Job Location
Portland, OR Position Type
Janrain offers a generous benefit package, which includes medical, dental and vision coverage, vacation, 401k, life insurance and disability plans.
If you meet the qualifications and would like to be considered for the Product Manager - Platform Extensions & Data Services position, send your resume/blog/linkedin/twitter and a cover letter that includes a summary of your immediate qualifications.