Product Marketing Manager
KLA-Tencor 57 reviews - Milpitas, CA

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Company Overview

KLA-Tencor Corporation, a leading provider of process control and yield management solutions, partners with customers around the world to develop state-of-the-art inspection and metrology technologies. These technologies serve the semiconductor, data storage, LED, and other related nanoelectronics industries. With a portfolio of industry-standard products and a team of world-class engineers and scientists, the company has created superior solutions for its customers for more than 35 years. Headquartered in Milpitas, Calif., KLA-Tencor has dedicated customer operations and service centers around the world. Additional information may be found at www.kla-tencor.com .

Business Unit

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

General Product Marketing Manager Responsibilities
Direct the development of company market requirements for service marketing products, including product strategy definition, requirements analysis, and pricing. Leads new product definition and business plans with joint departments.

Specific Responsibilities:
1. Develop the Service Product portfolio to maximize profitability after the sale of KLA-Tencor hardware products. Includes pricing, communication, operational considerations, market validation, and strategy.
2. Initiate and develop (in partnership with hardware product division marketing) new service strategies which drive top line growth for the combined service and hardware product P&L, increase overall customer satisfaction, and improve contract penetration.
3. Act as the service division's product expert and liaison with their product division counterpart for all service related initiatives
4. Interface with all regions to ensure the success of service products and mine for additional product opportunities
5. Work with other cross functional GSS groups to ensure consistency of communication and alignment of strategy.
6. Initiate and lead projects to improve the overall service delivery and management process
7. Work with field and service sales to design and analyze negotiation strategies for contract penetration. Includes working directly with customers to develop the best approach.

Preferred Qualifications

Experience in developing products and roadmaps (4P's of Marketing)
Experience influencing customers and executives
Experience in leading negotiations and closing sales
Experience with product life cycle processes

Knowledge of Semiconductor Equipment
Knowledge of KLA-Tencor customers and the Semiconductor Equipment Market
Technical and Business Analytical Capabilities
Excellent Presentation and Communication Skills

Self Starter
Comfortable working within an environment of ambiguity

Minimum Qualifications

Bachelor's Level Degree with at least 5 years of experience.
OR
Master's Level Degree with at least 4 years of experience.

Equal Employment Opportunity

KLA-Tencor Corporation, a leading provider of process control and yield management solutions, partners with customers around the world to develop state-of-the-art inspection and metrology technologies. These technologies serve the semiconductor, data storage, LED, and other related nanoelectronics industries. With a portfolio of industry-standard products and a team of world-class engineers and scientists, the company has created superior solutions for its customers for more than 35 years. Headquartered in Milpitas, Calif., KLA-Tencor has dedicated customer operations and service centers around the world. Additional information may be found at www.kla-tencor.com .

About this company
57 reviews
KLA-Tencor is hard-core when it comes to hunting down chip flaws. One of the world's largest makers of process control equipment for...