Production Analyst-CDI
Merkle Inc. - Montvale, NJ

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The Database B to B CDI Analyst is a member of a Client Operations Support team focused on providing operational excellence and delivery to world-class commercial clients by supporting the client's B to B CDI International marketing database(s). Strong candidates for this role would include international CDI production-experienced individuals.

Position Responsibilities:
Ensure 100% accurate and on-time delivery of client data and reports to clients, often under tight deadlines

Execution and creation of a change process to the current CDI database processes

Interaction with clients, vendors, and internal team members to ensure timely delivery and processing of and changes to the CDI process

Creation and maintenance of clear/precise detailed change management instructions

Performs quality checks on all finished work

Maintenance of a complex change management calendar to schedule UAT to deployment tasks

Demonstration of a high level of customer service, professionalism, and confidentiality in all communications

Creation and maintenance of detailed documentation and reports as required

Monitoring updates to systems, triaging when problems are identified

Required Skills

Qualified individuals possess the Merkle attributes of being smart, curious, committed to vision, passionate, fun/pleasant, an achiever and having a sense of urgency

Bachelor's degree (BA or BS) from four-year college or university, preferably in Information Technology or related field

5+ years experience in an International CDI production analyst role

Excellent written and oral communication skills

Experience working with databases or data warehouses

Strong Microsoft Excel, Word, and PowerPoint knowledge

Experience with SQL

First Logic expertise

Detail oriented, organized and forward thinking

Experience with database marketing and direct marketing a plus

Ability to work independently and as part of a team

Required Experience

Merkle Inc. - 10 months ago - save job - block
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