Production Assistant Mgr - S&G
FedEx Office - Orlando, FL

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Overview:

The Production Assistant Manager – Signs & Graphics (S&G) is required to assist in leading the Signs & Graphics Production Center, a major business unit. This includes decision making involving customers, team members, operational issues, business planning, priority setting, creating staff schedules, team member performance appraisals, and compliance with company policies. The Production Assistant Manager – S&G is also required to perform all functions normally performed by the Production Operator – S&G, Production Specialist – S&G and Production Lead Coordinator – S&G.

Responsibilities:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
  • Manage center in the absence of the center manager
  • Lead major center business unit, which involves supporting customers, managing team members, operational issues, monitoring and facilitating all production processes including the tracking, pick-up and delivery and quality check processes
  • Interview job applicants ensuring compliance of all company hiring policies; assist center manager with the hiring of team members
  • Plan, organize and direct the activities of team members
  • Evaluate the efficiency and productivity of team members by establishing performance standards and objectives and assists the center manager with conducting regular performance appraisals
  • Assist team members in goal setting and skill development
  • Provide feedback on disciplinary actions and administer Positive Discipline after review by manager
  • Provide work leadership on assigned shifts
  • Provide performance related feedback on team members to the center manager
  • Provide training and coaching to team members on assigned shifts
  • Perform manager functions and administrative tasks
  • Ensure that work produced by team members is in accordance with company standards
  • Ensure adequate supplies are available to produce requested orders
  • Monitor and comply with quality control procedures
  • Responsible for ensuring quality during and after production process
  • Ensure communication among shifts
  • All other duties as needed or required

Qualifications:
  • High school diploma or equivalent education
  • Bachelor’s degree preferred
  • 1+ year of related experience preferred
  • 1+ year supervisory experience preferred
  • Prior experience of FXO products & services offerings preferred
  • Commercial print environment experience preferred
  • Excellent verbal and written communication skills
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability to work with minimal supervision

QUALITY DRIVEN MANAGEMENT (QDM)

(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
  • Suggests areas for improvement in internal processes along with possible solutions
  • Works with management to reduce company costs/wastes, to optimize profitability in areas of responsibility
  • Applies Quality concepts learned from training during daily activities
  • Supports FedEx Office Quality initiatives

FedEx Office - 17 months ago - save job - block
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