Program/Engagement Manager - Burbank, LA
Globant - Burbank, CA

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Globant is the Latin American leader in the creation of innovative software products that appeal to global audiences. For us, that means we are the place where the best engineers team up with art design studios and innovation labs to deliver a superb user experience.
In only 9 years, we created a Company that: 
 - Has more than 2,500 professionals working for companies like LinkedIn, JWT, Zynga, and Google, among several others
 - Was named among the top 10 product engineering vendor (2011) by Global Services
 - Was recognized among the top 10 vendors in mobile applications development (2012) by IDC Survey
 - Was featured as case study of Harvard, MIT, Stanford and others We offer a deep understanding on how technology brings competitive advantages to our customers. The game is still about engineering, but it is also about art and design, social networks, and innovation, and Globant is focused on scaling all these dimensions. Globant is the place where Engineering, Design and Innovation meet scale.

We are looking for a Program/Engagement manager who will be working onsite at our customer°s offices in Los Angeles, Culver City. The SR candidate will handle customer relationship, must be skilled at managing issues and mitigating risks related to project delivery team members, and will be focused on successfully meet the customer°s requirements. Responsibilities: - Manage the relationship with the client throughout the project duration and act as the main point of contact between client and the software team in Latam - Monitor services delivery throughout the project and identify risks and issues, initiate strategies and take corrective action as appropriate. - Provide leadership, and direct teams in the delivery of high-quality services within committed timeframes - Ensure the engagement stays on track and is accountable for customer satisfaction, being focused on delivering valuable insights to the client Requirements: - BS in a technical field or equivalent combination of education and experience - Excellent verbal and written communications skills, relationship management, client facing, team-building, and problem-solving skills - Proven record of successfully developing strong relationships and successfully managing complex, multi disciplinary projects.

The ideal candidate must be able to demonstrate a history of successful development of relationship, process, metrics, project management, collaboration and operational support. - Be a quotself-starterquot committed to customer satisfaction/project delivery and able to respond to rapid change within the business. - Skills and knowledge acquired through at least 7 years of Development, Technical Lead, or Product Development not limited to the following areas: Change Management, Release Management, Quality Assurance and Testing, Systems Analysis and Product Development. Thanks, Globant Recruiting

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