Program Analyst 2 (Diagnosis and Evaluation Program Specialist)
Human Services-Seniors & People with Disabilities - Salem, OR

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DHS12-0589 These positions are being recruited for at the Program Analyst 2 level; however, these positions are being reviewed for reclassification. As a result, the title and wages may change at a future date. The Department of Human Services (DHS) is about safety, health and independence for all Oregonians. We help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We protect children who are abused or neglected. We provide health care and long-term care services to seniors and people with disabilities. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees.
These employment opportunities are with the Office of Developmental Disabilities Services, which is part of the Department of Human Services. There are two permanent full-time openings located in Salem (Summer St NE). These positions are represented by a union.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Please be aware that due to the economic downturn and subsequent state budget short-fall these positions may be required to take furloughs in the biennium 2011-2013.

Duties & Responsibilities:
This position will be part of the Direct Support Services Team within the County Relations Unit. Within team assignments, the purpose of this job/position is to formulate policy and design operational systems to support policy direction to assure an effective and efficient statewide system for determining eligibility for an individual's initial and ongoing access to developmental disability services, and processing complaints and hearing requests. This position determines eligibility standards and provides coordination of Diagnosis and Evaluation services statewide as prescribed by Oregon Revised Statutes (ORS) 427.104-105 and Office of Developmental Disabilities Services (ODDS) Administrative Rule requirements; develops comprehensive evaluations to review and monitor established core competencies for Eligibility Specialists statewide; provides technical assistance and training that explains and interprets these statutes to Community Developmental Disability Programs, providers, families and ODDS staff and related agencies around the state; provides coordination of complaints and hearings requests received by ODDS, analyzes trends and recommends actions to mitigate operational risks, including formulating policies, suggesting legislative changes to support program philosophy and changes in practice. Community Developmental Disabilities Programs (CDDP) Program Management, Monitoring and Evaluation: Provide oversight direction to local authorities through the CDDP on the application of Diagnosis and Eligibility determination services, standards and procedures, including: Assist with development, implement and adjustment of CDDP program budgets specific to Eligibility Specialists; Monitor local administration of Diagnosis and Eligibility determination services; Monitor statewide core competencies of Eligibility Specialists; Develop and put into operation audit/review strategies, metrics that evaluate the performance of the CDDP with regards to eligibility determination services, procedures and processes to be used statewide to review local authority administration of Diagnosis and Eligibility determination services for people with intellectual or other developmental disabilities (I/DD). Assess local authority performance, evaluate findings, strength and weaknesses, and offer remedies and recommendations regarding program implementation. Initiate actions necessary to assist local authorities to address and correct problem areas. Evaluate and make recommendations based on research analysis of alternative practices, current best practices for developing new policy or practice models for diagnosis and evaluation of individuals with intellectual or other developmental disabilities (I/DD). Major areas of program operation focus includes, but is not limited to: drafts, updates, edits and assures proper processing and implementation of the Oregon Administrative Rules (OARs) (Chapter 411, Division 320 – Community Developmental Disability Programs) that govern local authority services; local authority subcontracted services, or direct contracted services for individuals with intellectual or other developmental disabilities: Develop, review and interpret administrative rules, policies, and systems in keeping with legislative and or executive intent of the program. Work with internal and external parties to draft and edit Oregon Administrative Rules pertaining to program operations in general and pertaining to the major area of the program focus. Review and interpret federal and state program regulations effecting assigned programs and responsibilities. Draft and or edits program policies and procedures related to the implementation of these particular administrative rules. Writes and assures proper distribution of Policy Transmittals, Action Requests, and Information Memorandums regarding the policies/procedures related to these particular administrative rules. Manage contracts and intergovernmental agreements with the counties that allow local administrative program funding for Diagnosis and Eligibility determination services. Review and initiate requested changes in contractual and budget arrangements between the Department of Human Services (DHS) and local authority agencies, personal service contractors, and direct contract providers, recommending changes to ODDS administrative and management staff. Ensure implementation and provide policy direction for the specifically assigned policy and local authority agencies. Draft, edit and make recommendations for program policies and implementation procedures for administration of Diagnosis and Eligibility determination services. This responsibility will include independent work and work with internal and external groups to accomplish specific policy/procedure related tasks. Participate in legislative activities including preparing/delivery testimony, draft legislative concepts, review and evaluate legislative bills for impact on the program and effective populations. Review and approve Level of Care for client enrollment in Home and Community-Based waiver services (Title XIX). Review eligibility for developmental disability services and admission to State funded Intermediate Care Facilities for the Intellectually Disabled (also referred to as Mentally Retarded). Providing technical assistance and training to counties, providers, families and local courts statewide concerning client eligibility, program recommendations, and interpretation of relevant statutes, including: Provide required core competency training on an annual basis or more frequently as needed. Provide an eligibility training (separate from the core competency training) on an annual basis. Assist with processing complaints and hearings, overseeing and monitoring implementation of complaints and hearings policies, standards and procedures, including: Developing metrics that evaluates the performance of the CDDP with regards to complaints and hearings; Drafting, editing and making recommendations for program polices and implementation for complaints and hearings. Program Coordination and Consultation: Work with state and local authority agencies to develop policy, standards and procedures necessary for the operation, implementation and evaluation of Diagnosis and Eligibility determination services, including: Developing statewide Core Competencies for Eligibility Specialists; Coordinating evaluations and analysis of local authority and Eligibility Specialist performance; Providing technical assistance and training to counties; providers, families and local courts statewide concerning client eligibility, program recommendations, and interpretation of relevant statutes. Coordinating and facilitating Rule Advisory Committee(s) necessary to revise relevant program OAR’s. Coordinate with other work units to gather and maintain data and data systems and provide reports as required. Assist in the coordination of eligibility for and access to Developmental Disability Services by: Facilitating access to evaluations and assessments for determining eligibility; Responding to and facilitating appeal requests on MR/DD eligibility and service access/level disputes; reviewing eligibility determinations, representing DHS and interpreting relevant statutes during appeal hearing, and general compliance with administrative rules governing such grievances and appeals. Coordinate with CDDP’s, Governors Advocacy Office, Legislative Offices, providers, families and individuals with intellectual or other developmental disabilities to process complaints and hearing requests. Coordinate with internal and external partners to develop and train on policies, procedures and OARs regarding complaints and hearings requests. Agency Representation: Interpret program plans, policies and procedures to key community partners. Design information and written materials to reflect DHS/ODDS established program policies. Represent DHS/ODDS in all written, oral and committee assignments for legislative, fact finding and or funding entities, interpret and justify agency policies and programs. Represent DHS/ODDS in a number of interagency, public settings, provider and stakeholder groups including but not limited to CDDP Program Manager group. Participate in and monitor the appeals process for reviewing challenges to service eligibility determination decisions, including representing DHS/ODDS in hearing requests on I/DD eligibility and service access/level disputes; reviewing eligibility determinations, interpreting relevant statutes during hearing, and general compliance with administrative rules governing such grievances and appeals; Represent ODDS in explaining and interpreting administrative rules and establishing referral procedures regarding DD eligibility with other state or local agencies that might be referring clients for services; Represent DHS/ODDS in explaining and interpreting policies and administrative rules in general complaints and hearing requests on all DD services. Represent ODDS by participating on standing or ad hoc committees. Perform other duties as assigned by supervisor WORKING CONDITIONS Some overnight travel and evening work.

Qualifications & Desired Attributes:
Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the desired attributes for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.


A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to Human or Social Services ; AND two years experience coordinating or administering a program related to Human or Social Services .


Any combination of experience or education equivalent to five years of experience coordinating or administering a program related to Human or Social Services .

Special Qualification:
In addition to the minimum qualifications, this position requires that applicants must be a QMRP (Qualified Mental Retardation Professional) with extensive knowledge of Developmental Disabilities (DD) and DD services AND at least two years experience in program evaluation. (For more information on QMRP requirements you can visit . This site will also link you to the Federal Guidelines.)


Experience that demonstrates a working knowledge of the Oregon Developmental Disability community-based service system or similar social service system. Experience that demonstrates a working knowledge the provision of Services Coordination/Case Management responsibilities for individuals with Developmental Disabilities or other individuals receiving community-based services. Experience that demonstrates a working knowledge of establishing and/or interpreting policies, procedures, and rules for the purpose of community-based service delivery.

Experience conducting program evaluations.

Only the candidates whose experience most closely match the qualifications and desired attributes of this position will be invited to an interview.

Additional Information:
IMPORTANT NOTICE – Email Addresses Now Required

The state of Oregon is now requiring all applications have a valid email address.

If you do not currently have an email address and do not know where to go to get one please refer to our Applicant E-Recruit FAQ's web page. Click on the link below to go directly to question #14 to view several internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.

Applicant E-Recruit FAQ's

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

DHS will communicate with all applicants via e-mail.

If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

If you need assistance with adding attachments to your profile or to a specific job posting please go to Adding and Removing Attachments to a Profile and Job Posting for further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.


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