The Project Manager works with Business Consultants, Analysts, and Product Managers for the delivery of releases. Responsible for the coordination and completion of assigned projects and initiatives that support the achievement of the corporate strategy. Oversees aspects of corporate projects; sets deadlines, assigns responsibilities, monitors and summarizes progress of project and prepares reports for management regarding status of projects. This role requires a high level of interaction with technology, business partners and with management of internal and external groups. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Performs all other duties as assigned. Implements and performs according to the established TDECU REAL standards.
Essential Duties and Responsibilities:
(To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, knowledge, skill, and ability as listed in representative fashion: reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position - this listing of essential duties is not all inclusive, but representative, other duties may be assigned.)
1. Lead business work packages from project initiation through implementation
Leads and manages small to medium sized projects, ensuring the project deliverables meets expectations.
Prepares project plans to manage the timely delivery of Business Requirements, Use Cases, User Experience, Content, Marketing, Training and other business project deliverables.
Leads the identification and documentation of business requirements, functional and non-functional specifications and use cases from a project management standpoint.
Plans, coordinates and tracks business acceptance testing and pilot activities and support development and testing teams by clarifying expectations, analyzing variances and managing change requests.
Manages changes to scope and potential project impacts.
2. Controls projects from a business standpoint - from initiation through to implementation, following project methodology.
Initiates project kick off meeting and conducts regularly scheduled status reviews, provides business guidance, identifies deviations to work plan and recommends corrective action, identifies and rectifies potential issues/constraints that impact project success.
Communicates across many business unit teams regarding project objectives, and manages client expectations.
Provides management and stakeholders with status updates, feedback and appropriate reporting on projects.
Verifies requirements against industry, financial and regulatory standards and resolves issues through meetings with various departments.
Manages expectations versus scope and timeline constraints.
Identifies, documents, and prioritizes business issues and alternatives.
Determines risk to the project plan and the application for each issue, develops appropriate mitigation plans and coordinates decision making to proceed on issues with high criticality.
Liaises with Project Management Office (PMO) or other appropriate parties on project status and updates and business cases.
3. Develops and maintains an understanding of Project Management
Builds and maintains core knowledge of the companys systems.
Monitors industry and technology developments on a continuous basis, assessing the impact to ensure relevant advancements are reflected in strategy and plans.
Adheres to TDECUs Project Management methodologies accordingly.
Ensures resource capacity planning is managed accurately for projects.
Develops increased competency with the Project Management discipline.
Stays abreast of changes in credit union services or procedures.
4. Community Relations
Actively participates in internal and external community relations activities and groups to represent the Credit Union.
(Education, Experience, Knowledge, Skills, and Abilities)
Four year or technical degree or combination of education and experience as a project manager or business systems analyst and/or other similar relevant experience.
Project Management Institution Certified Associate in Project Management (CAPM) is preferred.
Banking industry background is preferred.
Five to seven years of work experience including at least three years of direct project management experience.
Experience working in a Project Management Office (PMO) is preferred.
Experience with system implementations and conversions preferred.
3. Knowledge, Skills, and Abilities
Understanding of project management and business analysis approaches.
Quantitative and qualitative analytical skills and a creative and flexible approach to problem solving.
Attention to detail.
Speaks clearly in conversations, interactions, and in writing with others using appropriate grammar and choices of speech.
Good presentation skills.
Ability to negotiate.
Plans and prioritizes own tasks and overcomes obstacles to meet objectives in a timely manner. Checks and attends to key details to ensure accuracy of work.
Strong sense of ownership and accountability for work. Aware of and works toward deadlines, meets commitments and delivers results.
Capable of setting direction and motivating team members outside the direct reporting line.
Working knowledge of MS Office tools including Access, Project, and Visio.
Ability to deal with ambiguity.
Physical Demands and Work Environment:
(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. An employee must frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds to perform essential position functions.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Regular attendance is an essential function of this position. This means that the employee is required to report to work on time and must remain available to clients during scheduled hours.
This position requires face-to-face interaction in person or by telephone and e-mail with customers, clients, and vendors.