Project Manager - Logistics
Agility Logistics - Houston, TX

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Job Description:SUMMARY:
A Project Manager is responsible for the overall
performance of services for clients assigned to their
team including construction, engineering, supply chain,
and second tier suppliers. This individual reports
directly to the Vice President, US Project Logistics
Operations and is responsible for the day to day
operational activities of their team, working with
Business Development to implement new clients,
increasing productivity while maintaining the highest
levels of customer service and accuracy to
internal/external customers. This position must also
insure that its team members are in compliance with
client contracts, prompt billing of all charges and deep
selling of current clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for Team budget and profitability
  • Responsible to work with Business Development with
regard to insuring client satisfaction of services,
deep selling of existing clients, and support for
the implementation of new clients.
  • Responsible for reviewing and insuring the team is
in compliance with management metrics.
  • Responsible for credit management of customers,
attending regular AR meetings, resolving invoicing
issues timely and keeping client accounts current
  • Responsible to co-ordinate product sourcing with
other departments to minimize costs by leveraging
buying power
  • Responsible to develop processes to meet client
needs
  • Responsible for continuous improvements of service
process to achieve gains in revenues, productivity
and quality
  • Responsible for root cause analysis, corrective and
preventive actions with regard to client service
failures
  • Responsible for effective management of personnel to
maximize efficiencies
  • Responsible for motivating project teams to meet
required production levels
  • Sets up regular meetings with Project Team to
discuss operations issues
  • Works with their direct supervisor and HR with
regard to hire, discipline, reward, or discharge
employees
  • Performs other responsibilities and completes tasks
as directed by Director of their respective division
  • Exercises discretion and independent judgment in
regards to matters of significance as it relates to
respective team
  • Ensures compliance with customer requirements,
customer contracts, quality goals, service levels,
performance standards, and KPIs
  • Attends regular meetings with Director to discuss
operations issues and business development leads
  • Works closely with Director to ensure that they are
fully informed of client complaints and celebrate
wins and successes
  • Owns & is responsible for the P&L for their
respective division
  • Responsible for ensuring client satisfaction of
services, deep selling of existing clients, and
support for the implementation of new clients as
assigned
  • Responsible for training staff on customer services,
corporate, regulatory and industry changes or
requirements and coordinating with Human Resources
  • Exercises the authority to hire, discipline, reward,
or discharge employees with Human Resources
involvement

QUALIFICATIONS:
  • 2+ years of Project Team Leadership experience or
equivalent outside supervisory experience
  • 5+ years experience required in a sales/ customer
service role
  • 5+ years experience in Freight Forwarding,
Logistics, Customs Brokerage, or related fields
  • 7+ years experience in project forwarding
  • Experience in coordination of all required
documentation needs and subcontracted services to
meet client contractual requirements
  • Comfortable using metrics to manage staff and drive
improvements
  • Polished verbal and written communications skills
  • Proactive approach to solving problems
  • Understand negotiations / rate structures, marine
insurance, export regulations, L/C's, INCO terms,
and Carrier terms

DESIRED ATTRIBUTES:
  • Excellent customer service skills
  • Excellent leadership & customer service skills
  • Team player with ability to work with
cross-functional teams and all levels of management
  • Ability to work under time pressures
  • Ability and experience in managing others and
prioritizing work
  • Ability to train and instruct others on how to
perform tasks
  • Accustomed to working in a fast-paced, dynamic
environment
  • Ability to motivate employees to achieve operational
excellence

LANGUAGE SKILLS:
  • English is the principal language for this position,
however, bilingual in Spanish is REQUIRED. This
position requires good written and verbal
communication skills and the ability to communicate
effectively in a diverse multicultural environment

COMPUTER SKILLS:
  • Proficiency in the use of Microsoft Office, Excel,
PowerPoint, and other technical software is required

STATEMENT OF NON-INCLUSIVITY:
This job description is not to be construed as a
complete listing of the duties and responsibilities that
may be given to any employee. The duties and
responsibilities outlined in this position may be added
to or changed when deemed appropriate and necessary by
the person who is managerially responsible for this
position.
Req. Code : 3261
Division/Department : GIL Project Logistics US
% of Travel Required : 10-20%

Agility Logistics - 21 months ago - save job - block
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From our roots in emerging markets, Agility brings efficiency to supply chains in some of the world's most challenging environments,...