Project Manager- Business Solutions
GE Corporate - Michigan

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Job Number

1690088

GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

Serves as direct line supervisor of projects in support of assigned applications area:
  • Develops, sells and implements comprehensive project plans
  • Identifies critical path decisions, makes recommendations and influences program leaders and business process owners to maximize project payback
  • Manages daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, on-budget, as-requested by customer

    Essential Responsibilities
    Serves as direct supervisor of detailed IT implementation and support activities for business applications, reporting to IT Leader, Business Solutions. Act as subject matter expert for assigned area processes and supporting applications functionality and primary liaison to functional managers. Responsible for project initiation and completion within functional area by directing activities of others as well as maintaining individual project responsibilities. This role will have responsibility for the Operations support for the following applications:
  • Corporate IT’s ServiceNow instance
  • Business instances of ServiceNow (Capital, GRC, Nordic Bank)
  • Enterprise Integrations (Sonic, IT Insight)
  • Telecom Applications (IP Plan, TEMS, Certificates)
  • Kintana
  • Lead and drive a team to achieve operational excellence throughout the applications supported by the Enterprise Systems team
  • Manage team of contractors to provide 24x7 performance & management of applications supported by Enterprise Systems Team
  • Support Application Strategy / Architectural Roadmap for Enterprise Systems
  • Manage Release Management processes for all applications supported by Enterprise Systems
  • Provide Operational Reporting statistics for Enterprise Systems team on Incident / Problem/Change & Release Management Processes
  • Drive platform improvements to reduce number of incidents and improve availability / performance
  • Establish & maintain upgrade schedule and new feature release strategy for applications
  • Lead Service Improvement projects to deliver improved availability
  • Interface with Enterprise Systems development teams for release execution processes
  • Interface with ServiceNow for Operational/Architectural support of all managed instances

    Qualifications/Requirements
    Basic Requirements:
  • Bachelor’s Degree with a minimum 2 years of hands on, mixed experience in technology and architecture OR minimum 6 years of IT project / program management experience
  • Minimum 1 year of experience in offshore & onshore development team management
  • Minimum 1 year of experience at leading cross-functional teams to develop and deliver on a common vision
  • Minimum 2 years of project management experience Eligibility Requirements:
  • Must submit your application for employment through COS (Internal Candidates) or GECareers.com (External Candidates) to be considered for this opening
  • Must be 18 years of age or older
  • Must be willing to work out of an office in Visteon Village, Wayne County, Van Buren Township (near Ann Arbor / Detroit)
  • Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
  • GE will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen

    Additional Eligibility Qualifications
    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics
  • Ability to effectively perform cost benefit analysis, determine TCO, prepare and manage projects to budget
  • IMLP Graduate
  • Base ITIL understanding and 1 year experience in ITIL practices
  • Green Belt and / or Black Belt Six Sigma trained
  • Application design & development experience
  • MySQL / Oracle Databases
  • Web development languages e.g. PHP / JSP / HTML
  • UI Design experience
  • Experience in managing multiple projects simultaneously
  • Experience with managing impact of compliance regulations to application design
  • Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities.
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships and creates processes with customer viewpoint
  • Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve.
  • Change oriented – actively generates process improvements, supports and drives change and confronts difficult circumstances in creative ways

    Section 19 Job
    YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.

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