Project Manager-Technology (Core Development)
FIS Global - Little Rock, AR

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Job summary:
The project manager is the team member responsible for on-time, on-budget delivery of a quality product or service, accountable for accomplishment of all project tasks necessary to achieve success.

The project manager is responsible for ensuring there is ownership of project plans down to the team lead level. Coordination of sub plan owners which includes all teams within the project across all lines of business. The project manager coordinates project delivery activities - anticipating and resolving any project-related issues.

Build and maintain a project schedule- using an MS Project file with tasks appropriate to the project to facilitate tracking of milestone completion and actual resource utilization.

Maintain scope - ensuring that modifications are managed according to procedures, updating documentation, publishing new baseline, and associated impacts.

Provide accurate reporting - including details as required by the specific department/area to convey the current status of the deliverables and any variances, as well as an outlook for progress.

Escalate to achieve resolution - gaining consensus according to documented procedures any issue that cannot be resolved through productive negotiation. For any risks that impact the overall project, the project manager is accountable to communicate that risk to the sub plan owner and set a target date of having the risk mitigated. Subplan owner is responsible for providing mitigation plan and reviewing with project manager.

Serve as project liaison - interfacing with departments and areas to ensure that transitions of responsibilities and sub-plan tasks are synchronized to eliminate unnecessary delays. Maintain alignment of stakeholder expectations for deliverable functionality/cost/schedule, taking the lead in initiating and maintaining dialogues

Perform initial and ongoing risk assessment - addressing business, operational, and technical aspects; viewing the project within the broad context of its market value and liabilities; considering risks associated with proper management techniques.

Facilitate the mitigation of risks - in cases of specific risks with sub plans or technical components, the project manager is responsible for ensuring that the sub plan owner has developed a mitigation plan, communicated the plan and executes to the plan.

Project Manager is responsible for communicating defined and documented processes established for the project.

Ensure processes are followed - identifying and aligning efforts to address dependencies and predecessors, recognizing the interfaces and transitions between departments/areas, including knowledge of methodologies for active and interfacing departments/areas.

Perform proactive coordination - exercising at each milestone or checkpoint sufficient foresight to eliminate potential obstacles and issues to subsequent milestones; identify and remove impediments - logging, assigning ownership, and tracking resolution progress

Exercise change control - communicating all changes to necessary levels throughout the organization and to improve client satisfaction through successful project delivery of approved changes. The Project Manager submits and communicates PCRs to the CCB.

Request and track project estimates from all sub plan owners

Project Manager is responsible for ensuring sub plan dependencies are communicated and tracked across stakeholders and teams.

Project manager is responsible for the overall forecast for the project including the forecast for sub plans. Forecasts are to be submitted in a timely manner as determined by LOB Delivery Assurance Manager.

Project Manager is responsible for tracking and delivering within the approved budget. When projects exceed budget or are forecasting to exceed budget they are responsible for following the proper process fro reporting, monitoring, and managing the overages/underage including change control.

Project Manager is responsible for working with the appropriate Sourcing Manager to ensure that all Resource Plans within EPK are aligned with the project schedule

A Bachelor's degree in Computer Science, MIS, Business Administration or other related discipline; or equivalent combination of education and experience that is required for the specific job level. A strong technical background is required to manage technical projects and handle competing interests. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level. Experience working with large scale projects is also required ($750,000 and up and over 10,000 hrs).

General knowledge, skills and abilities:
  • Extensive knowledge of project management standards, processes, procedures and guidelines
  • Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
  • Knowledge of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application
  • Knowledge of standards relevant to the software industry (e.g., ISO, CMM, Six Sigma) and previous development experience is required
  • Knowledge of banking/financial services industry
  • Knowledge of company's products and services
  • Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum)
  • Demonstrated skill in managing project budgets and timelines
  • Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
  • Excellent analysis, problem-solving, team, conflict management and time management skills
  • Excellent verbal and written communication skills
  • Ability to interact effectively with executive level clients
  • Ability to set clear expectations, manage team performance and build high morale among team members
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

EEO/AA Employer


Project Management

Primary Location

US-PA-Malvern PA

Other Locations

US-GA-Norcross GA, US-AR-Little Rock AR


Day Job

FIS Global - 17 months ago - save job - block
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FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in...