Property Care Concierge - Hospitality Professional
Vacation Palm Springs - Palm Springs, CA

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Property Care Concierge - Hospitality Professional
Are you a solution-oriented team-player who's energetic, creative and flexible - with great people skills, problem-solving skills, attention to detail? If so, we'd like to hear from you.

More than 1 position is being filled. Full-time and part-time positions available.

Key responsibilities:

--- Providing property management services for vacation homes: attentive service for managed properties and for guests in residence, communicating with and resolving issues for guests and homeowners

---Ensuring guest satisfaction by promptly addressing guest questions or needs, including in-person house visits to properties for customer care

---Preparation of homes prior to guest arrival; inspecting homes upon departure; quality assurance after homes are cleaned by housekeepers

---Tracking and resolving maintenance issues, coordinating repairs with vendors and team members, ensuring timely and high quality completion

---Interacting with housekeeping team to maintain high standards

Work schedule includes combination of weekdays, weeknights as well as most weekends and holidays. Not a desk job -- 90% of time is spent at properties in the greater Palm Springs area, minimal office time.

More than 1 position is being filled, including part-time and full-time hires. Among these hires, seeking individual who is particularly skilled at and will spend some portion of his/her time on maintenance items and repairs.

Total annual compensation range $30,000-35,000 (including salary and bonuses) plus 401k plan with generous company match, paid vacation + health benefit.

To apply, email resume with cover letter in Word or Adobe format. Please do not call. Resumes without cover letters will not be opened.

Company is an equal opportunity employer that values promotion from within and diversity in the workplace. After a successful interview process, a background check and drug test will be conducted for the successful final candidate.

Required skills and qualities:

---Great customer service skills; fast, friendly, focused & empathetic

---Creative, solution-oriented person, adept at problem-solving

---Good computer skills (iPad or smart phone, Microsoft Word & Excel, Internet)

---Strong written and oral communication and interpersonal skills

---General familiarity with light household maintenance and repairs

---High energy, comfortable with fast pace; physical stamina required

---Great references

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