Provider Services Call Center Representative - Healthcare
Molina Healthcare Inc. - Boise, ID

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This Provider Services Call Center Representative position offers you the opportunity to leverage your healthcare industry knowledge while enjoying the work / life balance of traditional business hours. Bring your professional call center experience to our team to
respond to calls from providers and customers regarding benefit eligibility and benefits for Molina Medicaid Solutions (MMS).

If you're coming from claims processing or medical billing, this is a chance to use your knowledge in new ways. You will join a strong-growth company as part of a talented and experienced team on which you can challenge yourself professionally and history shows people can advance from this role. In the process you'll support Molina's mission to provide quality healthcare for financially vulnerable individuals and families.

To be a good fit for the Call Center Representative, Healthcare opportunity, you will have:

  • A high school diploma, GED or equivalent.
  • Familiarity with medical terminology, billing and / or coding.
  • Customer service experience in a call center environment is a plus.
  • Bilingual skills in Spanish and English.
  • Familiarity with data input and keyboarding skills of at least 30 wpm.
Molina Medicaid Solutions (MMS) provides design, development, implementation and business process outsourcing solutions to state governments for their Medicaid Management Information Systems (MMIS). MMS is well positioned to grow as the Medicaid market expands and evolves. MMS is a subsidiary of Molina Healthcare, Inc. Since its founding more than 30 years ago, Molina Healthcare has grown into one of the leaders in providing quality healthcare to the underserved. Molina is a publicly traded company with approximately 5,500 employees and revenues of $4.6 billion; we recently were named to the 2012 Fortune 500 list.