Public Information Coordinator - Police
City of Eugene, OR - Eugene, OR

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Assists in the coordination and provides administrative support to the public information and public relations program in the Eugene Police Department; provides technical and administrative support to the Public Information Director to meet the organization’s needs.

Assignments focus upon:
  • Operating computer software programs for desktop publishing and design, website content and design, video production, and administrative documents.
  • Assisting the director with day-to-day media relations activities such as preparing news releases, handling media calls and facilitating interviews between the media and department members for incidents, proactive crime prevention, and public service announcements.
  • Designing, maintaining and promoting the department’s website and social media.
  • Designing and conducting media audits, and other surveys and evaluations as requested.
  • Planning and implementing department events as requested.
  • Observing Oregon public records laws and Eugene Police media practices.
Work Schedule : Monday-Friday, 8:00 am – 5:00 pm

Accepting On-Line Applications Only

Must Pass a Police Background

Examples of Duties Performed - Duties may include but are not limited to the following:

Designs and produces marketing and informational fliers, Annual Report, videos, websites, social media and other publications.

Manages the Department’s website and social media, pages and contents. Follows ongoing work plan, and assists other department members with website training and posting.

Maintains and provides compliance oversight for the Department’s branding guidelines for publications, website, social media and other communications platforms.

May schedule, oversee the work activities of, and provide training to other support staff, temporary employees, and/or volunteers/interns.

Produces copywriting for awards certificates, brochures, public information materials, video scripts, website, and other communications as requested.

Prepares and disseminates news releases, proactive crime prevention news releases, public service announcements and assists with day-to-day media relations activities. Aids the Public Information Director in developing and implementing programs to ensure citizens are educated and informed of public safety issues.

Assists as a public information contact for the Eugene Police Department in response to routine inquiries from local, regional, and national media, other governmental agencies, and the community by coordinating and facilitating interviews between the media and department members who are involved in arrests or investigations that need to be shared with the media and the community.

Helps Public Information Director respond to emergency incidents for media management; provides timely incident news releases, web and social media updates.

Assists the Public Information director in developing and implementing strategic internal/external communications/community relations plans that address the Police Department’s and City’s goals and to resolve sensitive or critical issues.

Assists in conducting research to ascertain public opinion of public safety issues.

Adheres to policies and procedures in the Police Department related to public information and the release of information in conformance with public records law; provides related guidance and advice to department managers as requested.

Records, archives and monitors content of all local newscasts; provides video copying services as needed. Clips and retains newspaper articles and news releases; retains and stores for public records and historical value.

Serves as an information and reference resource to the public. Maintains Public Information Request Tracker inquiries and responds to inquiries and keeps information current.

May serve on a variety of City committees and task teams representing the department, and assists in the management of public relations activities for the Police Department.

Supports and respects diversity in the workplace.

Performs related duties as assigned.


Knowledge of :
Principles of journalism and television, radio, newspaper newsroom and website news practices, or the ability to learn.

Advanced knowledge of and ability to use software for publications copywriting and design, presentations and other communications formats.

Website and social media development and maintenance.

Laws regarding release of information, public records, confidential records, personnel, and medical records or the ability to learn.

Research methods, techniques, and procedures.

Office practices, procedures, and equipment.

Skill in :
Publications Design and publishing

Website and social media design and maintenance

Communication in dealing with the media, the public, other agencies, elected officials, and City staff using courtesy, tact, and good judgment.

Effective methods of preparing and presenting facts and information.

Associated Press (AP) style composition, grammar, spelling, punctuation, and formatting.

Composition of news releases, newsletters or articles for publications.

Special events planning and implementation.

Ability to :
Operate in and around stressful and/or hazardous situations.

Handle sensitive situations tactfully and persuasively.

Maintain complex specialized records, compose appropriate recommendations, and prepare clear and concise reports, letters, news releases, and statistical reports.

Respond quickly, accurately, and succinctly to inquiries from the community and the media.

Work independently and make appropriate decisions regarding work methods, priorities, and assigned duties.

Work efficiently, accurately, and thoroughly with close attention to detail.

Handle multiple priorities, follow written and oral instructions, and organize work to meet deadlines.

Interpret and apply Federal, State, and local policies, procedures, laws, and regulations related to assigned work programs and projects.

Interpret and apply program/department information and guidelines in making work decisions or in providing information to others.

Be available for periodic, after-hour call-outs as needed.

Pass a Police background investigation.

Minimum Requirements

Four years of progressively responsible clerical or administrative support experience, including two years recent experience in graphic design, publications/website production, technical/clerical support, and writing for public relations or business administration.

High school diploma or GED. AA degree or post-secondary course work in graphic design preferred.

Other combinations of experience and education that meet the minimum requirements may be substituted.

License or Certificate
Possession of, or ability to obtain, an appropriate, valid Oregon driver's license. Must pass a driving records check and, if hired, maintain a driving record that meets the City’s standard.

Supplemental Information:

Selection Process:
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.


The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community. As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.

City of Eugene, OR - 22 months ago - save job