This role is accountable for all aspects of capacity procurement functions in support of our clients.
Acting as a member of the general manager’s staff, the purchasing manager is responsible for developing strong relationships with service providers, internal and external customers and various internal support departments.
Purchasing managers maintain strategic relationships and provide capacity plans to meet the individual needs of the customer.
In addition to negotiation of rates and service agreements, managing provider performance and managing the overall provider relationship, the purchasing manager coordinates the activities of all procurement related functional areas including carrier analytics, qualifications, pay resolution.
The role has key interfaces with account management, customer service, business implementation, other purchasing managers and various departments as required.
DUTIES & RESPONSIBILITIES:
Provide value to the customer by becoming intimately familiar with their business model and leveraging resources and experience to develop transportation solutions.
Provide transportation expertise across all modes including TL, LTL, IM, FB, Bulk, Smallpack, Air, and Ocean to create best value for customers in areas including but not limited to: mode evaluation, carrier evaluation, price and service.
Work closely with the account, customer service and operations groups to understand and set account strategy.
Negotiate rates, contracts and transportation schedules in support of business needs.
Develop and maintain relationships with providers that will result in the ability to capture capacity and provide best value to all customers.
Support and participate in customer and provider performance reviews.
Hold regular scheduled meetings with the customer and account leaders to review and improve metrics.
Act as the lead facilitator for customer / provider issue resolution related to business issues such as vendor payment and cargo claims.
10-15% travel required
EXPERIENCE AND SKILL REQUIREMENTS:
Bachelor’s degree with major course of study in logistics or transportation preferred, or business; or the equivalent
3 to 5 years of transportation purchasing, costing/pricing or sales experience
Strong organizational skills, ability to prioritize workload
Excellent communication skills combined with customer service attitude/experience
Show tolerance and flexibility to changing priorities
Proven leadership skills
Sound judgment, initiative and problem analysis
Ability to effectively manage multiple tasks/projects
Amount of Travel
Work At Home