QA/QC Supervisor
Ameritox - Greensboro, NC

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QA/QC Supervisor


Greensboro, NC


Reports directly to Quality Assurance Director


Ameritox is the nation's leader in Pain Medication Monitoring Solutions®, offering specialized laboratory testing and reporting services. Ameritox's expertise and innovative science provide physicians with insights and support to enhance and optimize the care of chronic pain patients. Ameritox offers the most thorough pain medication monitoring lab process – Rx Guardian(SM) – with Rx Guardian CD(SM ), the only pain medication monitoring process with a proprietary normalization algorithm and a reference database of pain patients clinically assessed for adherence. Patient results are compared against this database, helping physicians assess whether patients are taking their pain medications correctly. Monitoring through prescription drug testing helps physicians make more informed clinical decisions and manage the risks and complexities associated with prescribing pain medications. Ameritox is headquartered in Baltimore, Md. with laboratory facilities in Midland, Texas and Greensboro, N.C. Ameritox can be found online at , on Twitter @Ameritox , on Facebook at , and on YouTube at .

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Responsible for planning, scheduling and coordinating evaluations of quality control and quality assurance procedures in accordance with approved laboratory procedures.

Assist Quality Assurance Director in developing and administering quality control systems for the laboratory to comply with the CLIA and state(s) specifications.

Monitor Standard Operating Procedure manual.

Ensure preparation of internal standards, calibrators, and controls are correct and verified.

Review and monitor quality control records identifying trends and shifts.

Establish corrective actions to be performed as needed for various applications.

Work with Quality Assura nce Director to develop and initiate chemical and laboratory safety programs for employees.

Assist Quality Assurance Director in monitoring all proficiency surveys and maintaining the records of the surveys.

Assist Quality Assurance Director in assembling and maintaining validation records for all assays.

Supervise the QA/QC Specialists.

Plan and establish work schedules, assignments and production sequences to meet production goals.

Confer with management or subordinates to resolve worker problems, complaints and grievances.

Confer with other supervisors to coordinate operations and activities within or between departments.

Monitor the overall direction, coordination and evaluation of the QA Specialists.

Adhere to company policies, including attendance and punctuality

Adhere to confidentiality (HIPAA) requirements

Other duties may be assigned



A minimum of 2+ years of work-related skill, knowledge or experience is needed.

Experience working as a Supervisor in a laboratory environment.

Exceptional time management skills and proven ability to meet deadlines

Ability to work as part of team and independently

Excellent attention to detail

Ability to multi-task

Ability to deal with internal/external customers with enthusiasm and professionalism

Strong verbal, written and interpersonal communication skills are essential

Ability to handle highly confidential information

Strong understanding of HIPAA requirements


Bachelor’s Degree in Chemistry, Biology, Microbiology, Biochemistry or related field is required.

Certification in Toxicology, Chemistry or related field is preferred.

CLIA/Nevada Requirements

Associates degree in a chemical, physical or biological science of medical laboratory technology from an accredited institute

A minimum of 2 years of laboratory training and experience

Nevada Requirements

HS diploma plus either 1 year of formal program training OR

Training in the specialty OR

A minimum of 2 years of experience working in the specialty, during the 5 years immediately preceding the application, under a director who possess a doctoral degree.


Language : Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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