QA Analyst
Shared Services - Richmond - Richmond, VA

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Richmond Shared Services, located at 7300 Beaufont Springs Drive Richmond, VA 23225, has an exciting new opportunity for a QA Analyst as part of its Notification/PreCert department. The QA Analyst is responsible for performing QA reviews in accordance with established standardized policies and procedures. • Perform QA reviews in accordance with the established QA policies and procedures governing the department/function being QA’d • Properly use the FSD Quality Assurance Web Tool to record and report QA review results • Make corrections in the appropriate systems for errors found during the QA review only for those departments/functions where the QA department has been authorized to make corrections • Assist in reporting and communicating results to PAS departments • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

      Communication - communicates clearly and concisely, verbally and in writing • Customer orientation - establishes and maintains long-term customer relationships, building trust, and •
      respect by consistently meeting and exceeding expectations •
      Interpersonal skills - able to work effectively with other employees, patients, and external parties •
      PC skills - demonstrates proficiency in Microsoft Office applications and others as required •
      Policies & Procedures - demonstrates knowledge and understanding of organizational policies, •
      procedures, and systems •
      Basic skills - able to perform basic mathematical calculations, balance and reconcile amounts, punctuate •
      properly, and spell correctly

      High school diploma or GED required


      At least one year of experience required in the business office function

      HCA Inc - 17 months ago - save job - block
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