QA Inspector I-Waite Park, MN.
Charter Communications 3.61,179 reviews - Waite Park, MN

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Under moderate supervision, verify that the customer premise wiring and services meet all company installation and service specifications. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Inspect customer premise network workmanship of in-house and service partner workforces to ensure compliance with quality and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA and FCC and following procedures as outlined in the Customer Premise Network Installation (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook) Enter inspection findings in established company database in accordance with policy and procedures Assist supervisor in following up on unacceptable workmanship to ensure work is completed to satisfactory levels Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies. Operate communications device in accordance with company policies Report safety violations to supervisor Adhere to industry specific, local, state and federal regulations, as applicable Know, understand and follow company policy Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills / Abilities and Knowledge Ability to read, write, speak and understand English Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle Ability to work outside for extended periods in any season and/or during inclement weather Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Ability to complete documentation accurately Certifications and/or Licenses
      Valid driver's license with satisfactory driving record within Company required standards

      Skills / Abilities and Knowledge
      Ability to inspect aerial and underground HFC drop system
      Ability to operate appropriate computer or test equipment associated with position
      Ability to accurately measure distances, using tapes or other measuring devices
      Vision ability - close vision, peripheral vision, and ability to adjust focus
      Ability to use personal computer and software applications
      Ability to prioritize and organize effectively
      Ability to positively influence others and facilitate change to resolve quality issues
      Ability to work independently
      Knowledge of basic mathematics and electronics
      Knowledge of broadband products and services
      Knowledge of drop loss calculations
      Knowledge of National Electric Code and National Electrical Safety Code

      Education (level and type)
      High School Diploma or equivalent work experience

      Related Work Experience
      Broadband Technician III or equivalent work experience

      Certifications and/or Licenses
      Industry and vendor specific certifications and training (NCTI, SCTE)

      Work in a 24x7, fast paced environment
      Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces
      Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions
      Work outdoors in all kinds of weather and at all times of the day or night
      Work performed near power lines and electricity
      Work performed at various heights above ground on telephone/power poles
      Work and travel in inclement weather
      Ocassionally required to work overtime as the business needs dictate

      Primary Location US-Minnesota-WAITE PARK

      About this company
      3.61,179 reviews