QA Manager - Automation/Performance
Costco Wholesale - Issaquah, WA

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Costco Wholesale is a multi-billion dollar global retailer with warehouse club operations in eight countries. We are the recognized leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. Despite our large size and explosive international expansion, we continue to provide a family atmosphere in which our employees thrive and succeed.

Description of position

The Automation /Performance Manager is responsible for building, growing and supporting performance and test automation teams to support the IS Division project portfolio and for driving to define, implement, communicate and evolve relative methodologies/ strategies for each discipline. This includes developing standards, templates and processes for both Automation and Performance while collaborating closely with the rest of the QA Management team and other relevant areas of IS. The successful candidate must have previous experience leading successful performance testing and test automation teams and possess strong team building and collaboration skills. The successful candidate must be proficient in defining appropriate test automation frameworks, leading performance test planning sessions and ensuring a high standard of performance for the entire team.

Tasks and responsibilities

Responsible for the definition, execution and refinement of the strategic direction and roadmap for performance testing and test automation within Costco’s IS Division in support of the project portfolio

Participate in selecting & implementing tools, standards, and appropriate test methodologies

Effectively manage automation and performance testing initiatives across multiple project teams utilizing different technologies

Participate in project meetings and provide a “management presence” as appropriate or as requested

Perform a key role in building effective test teams

Provide leadership, performance feedback, mentoring, and career development planning to team members

Participate in architecture reviews, design reviews, and test planning sessions

Thoroughly understand the various project teams within Costco’s IS organization

Collaborate with various development and QA teams to devise the appropriate automation approach

Responsible for creating and managing the resource plan for test automation and performance testing efforts

Must keep current on new technology and make recommendations on future direction

Review test estimates/schedules for completeness and accuracy

Implement, document, and communicate standard quality goals related to automation testing

Establish and implement guidelines/plan for maintaining test artifacts to be placed under version control

Facilitate team training and mentoring on quality/test best practices and continuous learning of Costco’s business

Optimize the performance of the test teams; focus on accountability and results

Proactively identify and effectively address issues and risks

Other tasks and responsibilities as assigned

Required skills, abilities, and certification

Must demonstrate strong understanding of test automation and performance testing

Strong history of effective management and team-building skills

10 years hands-on software development and/or QA experience in web-based and/or n-tier client-server environments utilizing a variety of technologies (e.g. AS400, IBM i-Series, Websphere Commerce, Windows

Server, UNIX) and relational databases

3 years previous experience successfully leading teams responsible for division-wide test automation and performance testing initiatives supporting multiple projects

5 years hands-on scripting and test execution experience utilizing one or more industry-leading test automation tools such as SilkTest, WinRunner, QuickTest Pro, C# , and/or Visual Studio

5 years hands-on planning, scripting, executing and reporting for performance testing, utilizing one or more industry-leading performance testing tools such as LoadRunner, Silk Performer, or Rational Performance Tester

Demonstrate expert understanding of, and proficiency in, effectively utilizing test case management, defect tracking, and requirements management tools - typically requires 8 or more years of hands-on testing experience

Strong interpersonal skills; able to work with people at all levels of the organization

Expert understanding of the typical SDLC and SQA methodology

Expert-level ability to teach and mentor others in test automation, performance testing and testing methodology

Expert understanding of the relationship between requirements, use cases and test cases

Expert understanding of, and competency in, creating comprehensive test plans, test cases, resource plans, test schedules, and other QA work products, preferred – typically requires 5 or more years of hands-on testing experience

Must demonstrate a strong sense of ownership and sense of urgency

Excellent trouble shooting, analytical, and problem solving skills

Excellent verbal and written communication skills

Ability to work under pressure and deadlines

Ability to effectively multitask

Responsible, conscientious, and the proven ability to work independently

Must be innovative, creative and possess a passion for excellence

Must be detail oriented and possess strong problem-solving skills

24 x 7 x 365 operations - evening, weekend, and holiday work may be required

Recommended skills, abilities, and certifications

Bachelor’s degree in technical field highly preferred

Extensive hands-on experience with LoadRunner, QuickTest Pro, and HP Services Test

Experience in SAP, RTE, client-server, and Ecommerce environments highly preferred

To Apply: Email your current resume to . If hired, you will be required to provide proof of authorization to work in the United States.

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Costco Wholesale is a multi-billion dollar global retailer with warehouse club operations in eight countries. We are the recognized leader...