The general purpose of this position is to manage the Quality Assurance Department in line with Watcos Customer First Foundation Principles: improve customer satisfaction, improve profitability, and build relationships with our customers, team members, communities, vendors, and investors. The focus of this position will be to ensure work is conducted in a safe and quality manner.
Ensures design, implementation, oversight, and management of the Quality Assurance Department at the shop level.
Provides final assurance that work performed at the shop meets all regulatory and customer specifications and requirements, and assures that the inspection function in the inbound, in-process, and outbound final phases are executed accurately, completely, and in a timely manner.
Contributes to the overall performance of the shop from the standpoints of safety, quality and cost.
Supervises and coordinates activities of QA inspectors to ensure quality conformance prior to release of cars to customers.
Assures that the quality standards of the company are adhered to by all Team Members.
Provides immediate feedback to production personnel and plant management of deficiencies found at the time of inspection, and before final car release.
Investigates and generates responses to internal and external audit findings.
Performs spot inbound, in-process, and outbound inspection audits to ensure compliance with quality program.
Assures that all inspectors are qualified for the inspection methods used per AAR and DOT requirements.
Maintains records documenting the qualification of inspection personnel.
Review qualification records to assure that inspectors are recertified when due.
Holds departmental safety, quality, and production meetings.
Ensures compliance with safety, environmental, and health policies, procedures, company policies, and work instructions.
A 100% commitment to comply with all the terms of companys safe work policies and quality functions is an absolute requirement.
Manages, mentors, coaches, and trains team members.
Inspects and ensures workmanship meets government, industry, customer, and company quality requirements.
Participates in root-cause investigations, and corrective and preventative actions to prevent recurrence.
Handles personnel problems and issues discipline as applicable.
Recommends promotions and other personnel changes; conducts performance reviews.
Performs other duties as required.
Work Environment / Conditions:
May work around a multitude of hazardous chemicals / wastes through the supervision / execution of yours and your teams daily duties while repairing railcars which may be in open or OSHA permit required confined space areas.
Thorough understanding of the MSDSs, company safety policies / practices, and proper use of identified PPE which may involve protective clothing, sleeves, hard hats, foot protection, eye / ear protection, respirator use, etc.
Exposure to elements: hot / cold
Requires long periods of standing; walking, bending, stooping, climbing, twisting, and entering into confined spaces and elevated surfaces.
Lifting up to 50lbs or more to accomplish work tasks around heavy moving equipment.
Education / Experience:
High School degree, college degree (associates or bachelors) preferred in engineering, operation, technical, or related field or equivalent experience. A minimum of 10 years rail car inspection, test, and repair experience. Previous supervisory experience preferred. Knowledgeable of the Federal Railroad Administrations regulations governing the inspection and test of rail cars, and the Association of American Railroads Interchange Rules. Strong organizational / time management, written / oral communication, and leadership skills preferred.
Visit our Company Website to learn more about Watco and exciting opportunities available: www.watcocompanies.com
Watco Companies (WCI) offers a wide-range of railcar services. Subsidiary Watco Transportation Services (WTS) runs 20-plus short-line...