Quality Assurance Analyst / Liaison II #2278
Technology Associates International - Raleigh, NC

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Overview:

Are you an experienced Quality Assurance Analyst with prior experience supporting customers and projects within a scientific and/or clinical laboratory setting? If so, Vistronix may have the ideal opportunity for you to continue to grow your skills and work with a very dynamic technical team in Raleigh, NC. The most qualified Quality Assurance Analyst / Liaison II must be knowledgeable and experienced with Reproductive and/or Toxicology applications. Hands-on experience with Provantis is a strong plus. The ideal candidate must be familiar with QA standards, interpreting product requirements, developing test procedures, and performing tests that require large manipulation of data.

Responsibilities:

In this role, you will perform the following duties in addition to other general position requirements:
  • Act as the primary contact for clients with regard to troubleshooting and resolving user problems with Provantis and/or other Toxicology applications
  • Must Have Provantis Experience
  • Backup the User Liaison as needed
  • Analyze issues and problems for trends and common system problems
  • Provide technical writing for program and operational documentation
  • Develop test plans and test cases
  • Manage bugs and error tracking
  • Compose and present test results to management
  • Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise
  • Configure Database tables (reports) using Provantis modules and user interface
  • Create calculated endpoints using tools in Provantis user interface or other system
  • Creates and assists with the creation of endpoints and reports in Provantis and other systems
  • Uses SQL to create views and other database objects
  • Validate calculations and endpoints are mathematically accurate
  • Prepares progress reports and document user problems/questions
  • Assist with implementation and customization of tables and calculated endpoints in collaboration with others

Qualifications:

Education and Experience:

Qualified candidates will possess the following:
  • Bachelor’s degree in Biology, Bioinformatics or other related discipline
  • Must Have Provantis Experience
  • Minimum of 5 year of structured software quality assurance and user support experience in a biomedical, toxicology, health science, or pharmaceutical environment
  • Hands-on experience with developing validation plans, test plans, and test cases following quality assurance best practices
  • Experience with IT/infrastructure support strongly recommended
  • Excellent communication skills.

Required Skills and Competencies:
  • Must Have Provantis Experience
  • User Support in a in a biomedical, toxicology, or health science environment
  • Good communication, leadership, and problem solving skills
  • Quality Assurance and Testing standards
  • Test Plan and Test Case Development
  • Documentation and Reporting
  • Microsoft Office
  • Operating system experience with Windows XP and Server 2003/2008

Desired Skills:
  • Must Have Provantis Experience
  • Hands on experience with Provantis
  • Experience developing reports in Business Objects
  • Agile/Scrum Methodology
  • SVN/Subversion Source Code Control
  • JIRA
  • Confluence wiki
  • SQL DDL and DML

Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of public trust.

Vistronix staff members enjoy a collaborative working environment. We recognize our staff for their contributions to the team’s success as well as individual professional accomplishments. Vistronix offers competitive salaries and a very comprehensive employee benefits package. We are an Equal Opportunity Employer.

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