Working at the front desk of our manufacturing facility in Chicago's Back of the Yard's neighborhood, you will perform receptionist and customer service duties as listed below.
Answer/screen/direct incoming calls. Take and distribute messages as necessary.
Greet and direct visitors.
Manage reception area for cleanliness, fresh coffee, holiday decorations, etc.
Process incoming and outgoing domestic mail and out-going express mail.
Order/manage inventory and distribution of on-hand office supply items.
Process daily and weekly data entry and report distribution, i.e., absenteeism report, confidentiality agreement log, uniform vendor log, etc.
Schedule copier/printer equipment maintenance.
Customer Service: Process customer sales orders using various internal and customer-driven software platforms. Manage, respond to, and/or route customer inquiries with regard to order changes, revisions, or complaints.
Act as interpreter when required.
Perform other clerical tasks as required.
High school diploma.
Some college preferred.
Some customer service experience required.
Data input and receptionist skills.
Ability to speak/read Spanish required.
Must be computer proficient in using the Microsoft suite of products specifically, Word, Excel, and Outlook.
The OSI Group is a world leader in providing quality products and custom solutions for the food industry. That's why many of the worlds'...