BCFS Health and Human Services - Los Angeles, CA

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BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern Europe, Latin America, Southeast Asia and Africa. The organization is a national leader in medical sheltering and emergency management and response, providing critical emergency support services to federal, state and local governments. BCFS also provides residential services and emergency shelters for children who are abused or neglected, assisted living services and vocational training for adults with developmental disabilities, mental health services for children and families, foster care and adoption services, health services, transitional living services for at-risk youth and those in the juvenile justice system, residential camping and retreats for children and families, and international humanitarian aid for children living in impoverished conditions in developing countries.


Regional Program Director


Sponsor Reunification Program – National/United States

Job Location

Glendale, CA

Job Type

Full Time


Sponsor Reunification Team Leads, Sponsor Reunification Specialists


Licensed Master Level Social Worker, or Master Degree in the behavioral sciences, human services, or social services fields and at least five years of progressive employment experience in the aforementioned fields that demonstrates supervisory experience, advocacy, and case management


Bachelor's Level Social Worker or bachelor's degree in the behavioral sciences, human services or social services fields with at least five years of progressive employment experience in the aforementioned fields that demonstrates supervisory experience, advocacy, and case management


Professional license in behavioral sciences, human services, or social services, strongly preferred.

Child welfare experience, strongly preferred.

Language Requirements

Ability to communicate effectively, both verbally and in writing, in Spanish and English languages, strongly preferred.

Travel Requirements

In-state and out-of-town travel required approximately 50% of the time. Travel is required to monitor regional offices, attend trainings and participate in national conferences.

Other Requirements

Ability to organize, and prioritize duties and responsibilities efficiently.

Possess excellent interpersonal skills, as well as organizational and planning skills.

Possess sensitivity to the service population's cultural and socio-economic characteristics.

Computer literacy.

Ability to work independently, and available to work evenings and weekends as needed to meet all program requirements.

Must possess a valid driver's license and have an excellent driving record.

Must have reliable vehicle for travel.

Critical Action Items

Maintains resources across thirteen national offices.

Participates in community organizations that share similar missions; promoting BCFS in that community.

Responsible for interviewing, completing reference checks and background checks on all new employees across thirteen national offices.

Researches unmet needs in the community in which they serve and develops methods in which to meet these needs.

Supervises Family Reunification Team Leads, Family Reunification Specialists, Administrative Assistants, and as assigned staff across thirteen national offices.

Responsible for planning and implementing goals and objectives for the program.

Responsible for supervision and training of staff as well as for programmatic and administrative compliance with internal procedures, funding source guidelines, and quality assurance.

Responsible for maintaining a regional budget, completing and approving purchases in the respective region, and for tracking all regional expenses.

Responsible for developing training for local and national staff based on need and as instructed by the National Program Director.

Responsible for creating filing systems for each office location and based on space availability; responsible for creating and implementing case file systems that will be consistent nationally.

Reviews contractor referrals and provides feedback, suggestions, and assists the case managers in creating a plan to effectively provide services for the children and families that are served.

Implements changes when needed in accordance with contractor policy and procedures, BCFS policies and procedures, and licensing standards.

Serves as back up for other BCFS programs in and out of the respective region providing supervision, training and assistance to these programs as needed.

Participates in workshops, seminars, education programs and other activities that promote professional growth and development.

Functions as a member of the agency Management Executive Council (MEC).

Measurable Deliverables

Maintains capacity for services in the region.

Responsible for generating quarterly and annual reports to the National Program Director and/or contractor that accurately report trends, concerns, and statistics for the respective region.

Attends bi-weekly case staffing meeting with Family Reunification Team Lead, Family Reunification Specialists, and other staff as assigned.

Attends monthly meeting and/or weekly supervision with National Program Director.

Views all case records and final reports for accuracy. Signs off on completion of case files.

Other Responsibilities

Member of IMT. Attends all mandated trainings for IMT and reports for active duty when required.

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