Completes the daily billing functions, both paper and electronic claims and for the timely follow up of same.
Handles patient questions to completion.
Performs other duties as assigned.
Experience Minimum Required: Any business related clerical job skills.
Experience Preferred/Desired: One year customer service, collection service, collections and third party collections. Indication of good customer skills is a plus.
Education Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Education Desired/Preferred: Ability to read, write, and perform mathematical calculations, use proper composition, grammar, oral communication and spelling as normally acquired by official completion of high school or its equivalent. Knowledge of general office techniques as normally acquired through two years of experience in credit and collections.
Training Minimum Required: Customer relations skill sets.
Training Desired/Preferred: PC skill workshops, medical terminology course, customer relations skill sets.
Special Skills Minimum Required: Ability to type and/or key accurately, problem solving, written and oral communication skills, financial counseling skills.
Special Skills Desired/Preferred: Knowledge of insurance billing and collections. Knowledge of insurance guidelines. Effective verbal and written communication skills. Effective customer service skills.
Baptist Memorial Health Care Corporation - 2 years ago
Baptist Memorial Health Care, an integrated system of hospitals and ancillary patient-care settings, offers an exciting environment for...