RESORT - HOUSEKEEPING SUPERVISOR
Sycuan Casino 50 reviews - El Cajon, CA

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Maintains efficiency of housekeeping operations by managing and monitoring operations and staff activities, scheduling staff, monitoring performance of team members, conducting visual cleanliness inspections, and providing guidance and direction to staff as needed. - 40%
  • Assists the Resort Hotel Operations Manager by coordinating housekeeping needs for Resort functions with appropriate Department Directors and Managers, conducting visual repair and/or preventative maintenance inspections, and informing maintenance department personnel of findings. - 30%

  • Ensures chemical, tool, and supply costs are within established guidelines by regulating the amounts of chemicals, tools and supplies used, minimizing waste of product, and evaluating and recommending cost effective methods to reduce expenses. - 15%

  • Develops team members by monitoring team member performance, training team members, conducting performance appraisals, and providing counseling, training and corrective action as needed. - 10%
  • Hires qualified team members by reviewing applications, participating in the interview process, and collaborating with Resort Hotel Operations Manager to select final candidates. - 5%
  • Skills and Knowledge:
    Essential:
    • Working knowledge of housekeeping procedures
    • Working knowledge of cleaning chemicals and chemical safety
    • Ability to communicate effectively with all levels of personnel
    • Ability to communicate effectively in the English language
    • Ability to read and write in the English language
    • Ability to provide verbal directives and written directions
    • Ability to provide guidance and leadership to staff
    • Ability to stand and walk for up to eight hours at a time
    • Ability to complete forms and documents
    • Ability to perform simple mathematical calculations
    • Ability to interact effectively with guest and team members
    • Ability to maintain professionalism and composure
    • Ability to understand and follow verbal directives and written directions
    • Ability to accept constructive criticism
    • Working knowledge of MS Word and Excel
    • Ability to work varying shifts

    Desirable:
    • Multi-lingual
    Supervisory/Managerial Accountability:
    Direct: Hotel Houseperson, Resort Guest Room Attendant, Resort Laundry Room Attendant
    Indirect: None

    JOB REQUIREMENTS:

    Job Specifications:
    Education and Experience :
    Essential:
    • High School Diploma or G.E.D.
    • 5 years housekeeping and/or custodial supervisory experience
    Desirable:
    • Resort housekeeping experience

    About this company
    50 reviews
    Sycuan provides for the safety and welfare of its tribal residents and patrons of tribal businesses, including the casino through operating...