- The hostess schedules dining reservations for guests in advance and as they arrive at the restaurant. Hostesses often have to make decisions about where a group will sit in the restaurant.
- The hostess directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
- Should a party have special needs or request accommodations, the hostess ensures the group's requirements are met. This may include services needed for small children, as well as for individuals with disabilities or food allergies.
- Hostesses greet guests as they arrive and take them to their seats. They also provide a menu and explain specials. They may answer immediate questions the patrons have. They may introduce the customers to their server. The hostess is also the last person the guest sees as they leave the restaurant. The hostess should always thank the guest for coming and invite them back again.
- The hostess also inspects and maintains the dining facilities. They do by instructing the buss personnel and waiters. They may be required to spot cleanliness problems and to help clear tables to facility customer needs.
Excellent customer service and communication skills requird. Previous restaurant experience a plus. Must have a neat and professional appearance and demeanor.
High School diploma or its equivalent.
Compensation:The Galt House offers a generous benefits plan:
- Free meals in the cafeteria
- Dental/ vision/ health insurance after 90 days
- Life, Accidental Death Coverage
- 6 paid holidays
- 401K-$ .25 match on the dollar up to 10%
- Discounted monthly TARC bus pass
- Associate fitness center
The Galt House Hotel - 2 years ago