The Home Depot, Home Services, Inc. provides in home sales and service to The Home Depot's growing base of "do it for me" customers. Our services include a full line of replacement windows, siding, roofing, fencing, and gutter products and installation services. The Home Depot, Home Services, Inc. provides customers with the every day value and uncompromising customer service that has made The Home Depot so successful.
The Branch Sales Manager is responsible for hiring and managing Sales Manager, Selling Sales Manager, Office Administrator(s) and other individuals in the sales organization; and ensuring results meet and exceed performance standards and metrics.
Major Tasks, Responsibilities, and Key Accountabilities
Oversee all aspects of sales management and ensure that results meet and exceed performance standards and metrics
Recruit and train qualified sales management, Sales Consultants and administrative personnel.
Ensure the store program and other standard operating procedures are being followed. Monitoring Sales Managers and Selling Sales Managers to ensure that they are following the responsibilities and procedures set forth in the sales handbook.
Primary Responsibilities for resolving customer affairs issues or other customer service issues that are not resolved in a timely manner.
Knowledge, Skills, Abilities, and Competencies
Sales background with a proven sales management, motivation and coaching ability.
Excellent communication skills, both written and verbal.
Familiar with Microsoft Office products.
Proven experience managing multiple tasks simultaneously.
Proven recruiting experience.
Business operations experience and strong leadership skills
Home Depot - 18 months ago
The Home Depot is the global leader in home improvement and fourth largest retailer in the world. Providing superior customer service and...