Rate Analyst - Temp
iBasis - Burlington, MA

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Interim Rate Analyst:
  • Process and issue price list to customers for SMS product according to the company pricing guildlines and customer requirements
  • Interact closely with multiple groups and external carriers on a daily basis to ensure data are interpreted and reflected correctly in systems
  • Assist Account Manager to solve any customer rate or account related issues
  • Assist Pricing team on margin assurance for SMS product
  • Research and analyze account variances from customer disputes
  • Special projects or other analysis duties as assigned or needed.

REQUIREMENTS: ( Please list job requirements.)
  • College Degree preferred but not required
  • 1-2 years of office work experience preferred
  • Excellent attention to details and organization
  • Willingness to learn and flexibility to reprioritized activities on a daily basis
  • Strong computer skills including MS Excel
  • Excellent interpersonal skills and ability to work independently and as part of a team
  • Good customer care demeanor: willingness to listen, identify the root problem, and motivation to fix problem and short-term and long-term results
This position is temporary for 2 months but could possibly get extended.