PURPOSE OF JOB :
This position is responsible for extensive outreach and Ready to Read programming to low income parents/caregivers and their families.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Plans and coordinates extensive outreach efforts to improve kindergarten readiness in targeted areas.
Develops and implements plan to market Ready to Read program to various social service agencies, community organizations, and key stakeholders in the targeted area. Promotes the Library through extensive community outreach.
Creates and performs multiple programs in neighborhood settings for groups of all sizes/ages that promote early literacy and informs participants of pre- literacy skills.
Creates and delivers multiple programs in the individual homes of parents and caregivers that promote early literacy and informs participants of pre-literacy skills.
Promotes relationship-building with parents, caregivers, and service providers serving children 0-5 years old.
Plans and coordinates schedules with sites, centers and agencies.
Communicates initiative activities and outcomes to funders, service providers, staff and customers. Acts as main liaison for targeted area.
Develops, coaches and trains staff. Sets individual performance measurements for staff and holds them accountable. Responsibilities include managing, hiring, orienting and evaluating. Models Business of People, Ready to Read and exceptional customer service behaviors.
Acts as informal referral person for other social agencies serving the target populations.
Assists with problem-solving on a daily basis.
Completes community analysis and develops a plan for effectively meeting community needs.
Participates and presents at local, state and national conferences.
Maintains a small, specialized collection based on knowledge of the community needs, usage and relevance of materials to the core function. Provides feedback to central selectors based on analysis of the collection and its usage by the community.
Provides information and referral and occasionally answers reference questions in the field.
Creates and maintains website content.
Utilizes computer applications and Library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations. Utilizes e-mail, voicemail and other Library technology to maintain open channels of communication.
Performs additional duties as assigned including serving on task forces, committees, etc.
Staff, customers, key community groups.
MINIMUM QUALIFICATIONS :
Master’s Degree from an accredited college or university in the field of Library Science, Education or related discipline.
Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers. (Customer Focus)
Ability to effectively present in a variety of formal settings — one on one, group, peers, etc. Command attention and manage group process. (Presentation Skills)
Demonstrated desire to work in the field with low income families.
Ability to routinely work independently and be self directed.
Ability to express self effectively and concisely, both orally and in writing.
Ability to plan and maintain a complex schedule.
Must be able to perform duties at remote locations.
HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES :
Demonstrated fluency in the desired foreign language based on geographic assignment.
Experience serving children and families with specific cultural needs and/or low income.
Ability to establish and maintain effective working relationships with other employees, supervisors, the general public, agencies, schools and community members.
Manages time effectively and efficiently. Focuses time and effort on priorities and across a range of activities. (Time Management)
Builds rapport well and is easy to approach and talk to. Spends effort to put others at ease, is sensitive to others anxieties, and is a good listener. (Approachability)
Gathers information from appropriate sources and makes a decision. Considers data, analysis, wisdom, experience and judgment in making sound decisions. (Decision Quality)
Knows how businesses work, especially libraries. Knowledgeable in current and possible future policies, practices, trends, technology, and information in the library industry and field of library and information science. (Business Acumen)
Genuinely cares. Empathizes and sympathizes. Lends an open ear. (Compassion)
Is tolerant with people and processes. Listens and tries to understand the people and the data before making judgments and acting. (Patience)
TECHNOLOGY SKILLS :
The following is the common technology used in this position and is not all inclusive.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and other Library related software applications.
SUPERVISORY/MANAGEMENT RESPONSIBILITY :
Position supervises staff within a branch or department.
TRAVEL REQUIREMENTS :
Frequency of travel: Frequent.
SPECIAL REQUIREMENTS :
Driver’s license; personal vehicle; acceptable driving record. Community need will determine work schedule; will be required to work evenings and/or weekends.
PHYSICAL DEMANDS :
Work requires physical effort in the repetitive handling of materials or boxes and tools or equipment of up to 30 pounds in non-strenuous work positions and/or continual standing or walking at least 60% of the time.
WORK ENVIRONMENT :
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Copyright © 1996, 1998, 2000, 2002-2004 by Robert W. Eichinger and Michael M. Lombardo. ALL RIGHTS RESERVED. This work is derived from the FYI FOR YOUR IMPROVEMENT? A Development and Coaching Guide, Fourth Edition, developed and copyrighted by Robert W. Eichinger and Michael M. Lombardo for Lominger Limited, Inc. Without the prior written permission of Lominger Limited, Inc., no part of this work may be used, reproduced or transmitted in any form or by any means by or to any party outside of Columbus Metropolitan Library, except as required by law.
Columbus Metropolitan Library - 22 months ago